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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
August 24, 2018
Outstanding!!!!! Everyone was really helpful and patient with our buying process!!! Jeff has assisted us now with three cars and we appreciate his great service!! Chad Everyone was really helpful and patient with our buying process!!! Jeff has assisted us now with three cars and we appreciate his great service!! Chad really came thru for us to make the numbers work for us. More
by Rick99
August 24, 2018
Great follow up from a poor service rating In response to a poor rating I had given Metro, they called and followed up with my concern. I was very pleased with their response. Metro showed tha In response to a poor rating I had given Metro, they called and followed up with my concern. I was very pleased with their response. Metro showed that they will take action to make things right, like a high quality service center. More
by dennis.l.hansen
Verified CustomerEmployees Worked With
August 24, 2018
Great service great people Great service, everyone was easy going and easy to work with. Tony really took great care of me, made the experience flawless and easy. Thank you to e Great service, everyone was easy going and easy to work with. Tony really took great care of me, made the experience flawless and easy. Thank you to everyone that helped. More
by Rovad16
August 23, 2018
Sam is the Best! Sam went above and beyond to make sure I made the best decisions and walked away understanding everything about the car I was purchasing and the purch Sam went above and beyond to make sure I made the best decisions and walked away understanding everything about the car I was purchasing and the purchasing process. We spent a lot of time talking Saturday and Monday but it was time we’ll spent. More
by namt85
August 23, 2018
35,000 mile check-up I am very happy working with Scott Barrier and the Metro Service Department. They were the only ones who I have entrusted to work on my last z3 cars. I am very happy working with Scott Barrier and the Metro Service Department. They were the only ones who I have entrusted to work on my last z3 cars. More
by COLMCS
Employees Worked With
August 23, 2018
Awesome service!!! The service that was provided was outstanding! My dad and I did not have much time to shop for cars, and actually called Cap on our way to the dealers The service that was provided was outstanding! My dad and I did not have much time to shop for cars, and actually called Cap on our way to the dealership to inform him which car we were interested in. He met us right as we pulled in and got us straight to test driving. Cqp is very efficient, knowledgeable, and honest! I felt very comfortable and confident throughout the entire process, especially as I did not have much experience purchasing vehicles. Thank you!!! More
by Kelsiekakes
Employees Worked With
Gary "CAP" Capper
August 23, 2018
General Service Excellent service. Will need to attend the rear struts, possibly by next visit. Good feedback on the status of the vehicle and recommendations for fut Excellent service. Will need to attend the rear struts, possibly by next visit. Good feedback on the status of the vehicle and recommendations for future work. More
by A_KHAVARAN
Employees Worked With
Stephanie Talbot
August 23, 2018
Always the best The service department at Metro Toyota has always been there for support of our Toyota vehicle. They get whatever problems there are corrected the fi The service department at Metro Toyota has always been there for support of our Toyota vehicle. They get whatever problems there are corrected the first time, and provide the thorough explanations as to what caused the problem and how it was corrected. Routine maintenance visits are always a pleasure as well. They know exactly what our vehicle needs to keep it running smoothly and efficiently. More
by DWAYNE PURVIS
Employees Worked With
August 23, 2018
The best car buying experience I’ve had. Friendly knowledgeable salesman who made sure we got the best deal by looking for every rebate and discount available. Also got us a very good trade Friendly knowledgeable salesman who made sure we got the best deal by looking for every rebate and discount available. Also got us a very good trade in for our car. I am very satisfied. More
by Bonnie46
Employees Worked With
Ken Proctor, Billy Delancey
August 22, 2018
Service I liked the customer service. Very attentive and professional.They Treat people with respect. The only thing that I have noticed is, that I do not get I liked the customer service. Very attentive and professional.They Treat people with respect. The only thing that I have noticed is, that I do not get any discounts or offers. other than that I am happy with the service. More
by MARYLINCARABALLO
Employees Worked With
I do not remember the names.
