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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
August 14, 2018
Metro to the rescue Had a car that wouldn’t start. After jumpstarting it myself, I called Scott Barrier at Metro. He worked me in between existing appointments that very Had a car that wouldn’t start. After jumpstarting it myself, I called Scott Barrier at Metro. He worked me in between existing appointments that very same morning. Within an hour I had a diagnosis of a bad alternator. Because the repair was going to take 5 hours he provided me with a rental car. 3 o’clock that afternoon Scott called my car was repaired and ready for pick up. Doesn’t get any better than this. Thanks Scott and Metro. More
by DJW1706
Verified Customer
August 13, 2018
Leased a new vehicle Made leasing a new vehicle a positive experience! Sam was great and everyone else made the process quick and easy! So happy with my new car! Made leasing a new vehicle a positive experience! Sam was great and everyone else made the process quick and easy! So happy with my new car! More
by OliviaElk
Employees Worked With
August 13, 2018
Convenient service hours I am so glad they offer Saturday service so I don't have to take off work to get service done. They also washed my car which I really appreciate! I am so glad they offer Saturday service so I don't have to take off work to get service done. They also washed my car which I really appreciate! More
by marykahelin
Employees Worked With
Stephanie Talbot
August 13, 2018
Very pleased! Glad we stopped in after looking for a solution to our aging SUV. The sales team was very good at listening to our request and provided a solution th Glad we stopped in after looking for a solution to our aging SUV. The sales team was very good at listening to our request and provided a solution that exceeded our expectations. Thanks for the creativity and a smooth stress free transaction! More
by CuyaTaco18
August 13, 2018
Feels like you one of the family every visit Every business strives for that personal attention for their customers but very few do more than just say it. Metro Toyota goes above and beyond to en Every business strives for that personal attention for their customers but very few do more than just say it. Metro Toyota goes above and beyond to ensure they understand what you need and deliver exactly what you asked for. More
by kkunimoto
August 13, 2018
Happy with new car It was a pleasant shopping experience. I did my homework prior to going there. I got a very good price and was happy with the people there. It was a pleasant shopping experience. I did my homework prior to going there. I got a very good price and was happy with the people there. More
by jvasis02
August 13, 2018
Great Experience! Kosta was very informative about the car and any incentives that are available. The whole process was painless. Will visit again when I need another Kosta was very informative about the car and any incentives that are available. The whole process was painless. Will visit again when I need another car. More
by DSieu
Employees Worked With
Kosta Papagianis
August 13, 2018
Always a Great Experience! Well, Metro has done it again! They found me the car I wanted in the color and trim line that I wanted for the price I wanted! I love Metro Toyota! Well, Metro has done it again! They found me the car I wanted in the color and trim line that I wanted for the price I wanted! I love Metro Toyota! Why would I go anywhere else?? Thank you to Rich Holiday and Gary "Cap" Capper! I LOVE my new ride! More
by CSVACCA07
Employees Worked With
Gary "CAP" Capper, Rich Holiday
August 13, 2018
Overall. it was a positive experience. The auto was not detailed prior to pickup--I had to clean it up a bit. Other than that, the sales rep and owner (Jerry) were very accommodating and pr The auto was not detailed prior to pickup--I had to clean it up a bit. Other than that, the sales rep and owner (Jerry) were very accommodating and professional. I purchased my last three autos from Metro. More
by JEFFKNIESS
August 12, 2018
Great Salesman We have been coming to Metro Toyota since 2004. Gary "Cap" Capper was a pleasure to work with! He was knowledgeable and did a great job of communic We have been coming to Metro Toyota since 2004. Gary "Cap" Capper was a pleasure to work with! He was knowledgeable and did a great job of communicating important information about the Rav4 Ltd. we purchased. He was very helpful when showing us the features of the car and how to use them. It was a contrast to the salesman we dealt with last year. Jim Campo handled the financing and was very organized and pleasant to work with. It was the second time we have worked with Jim. More
by Grace2116
Employees Worked With
Gary "CAP" Capper, Jim Campo
