Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,549 reviews
July 18, 2018
Routine maintenance Excellent service. Always on time with appointments, friendly staff who explain everything, follow-up if needed. I have always had good service with Excellent service. Always on time with appointments, friendly staff who explain everything, follow-up if needed. I have always had good service with Metro & this is my third vehicle from them. More
by saw1176
Verified Customer
July 17, 2018
Great. Easy Sam did a great job. Took the time to research and explain everything. Things were done quickly. I don't like to spend too much time shopping. I w Sam did a great job. Took the time to research and explain everything. Things were done quickly. I don't like to spend too much time shopping. I would recommend Metro. More
by dzwolenik
Employees Worked With
July 17, 2018
Excellent dealership - both sales and service My wife and I were initially approached by Jerry Schneider, the owner of Metro Toyota. After speaking with him for awhile, he introduced us to Jim Gr My wife and I were initially approached by Jerry Schneider, the owner of Metro Toyota. After speaking with him for awhile, he introduced us to Jim Greenfield. Both gentlemen were very helpful. We hadn't bought a new car in 14 years, and were trading in our 24 year old Toyota Corolla. They made the experience a good one, and we are adjusting to our new vehicle, and enjoying it very much. More
by jjdenham
July 17, 2018
Always great I have bought my last to cars from this location and have recently purchased my third. I will continue to come here because of the customer service th I have bought my last to cars from this location and have recently purchased my third. I will continue to come here because of the customer service that me and my family receive. Every time we come it’s akways fast and easy. I love this place and will always go to Metro Toyota for my cars! Chris Ollar was great! More
by ddtorres47
Employees Worked With
July 17, 2018
Metro Toyota does it right Always courteous and professional. My maintenance work was done on time. Additionally, the staff walks you through everything and goes over the inspec Always courteous and professional. My maintenance work was done on time. Additionally, the staff walks you through everything and goes over the inspection at the end. More
by ADDIEDOG2
Employees Worked With
Maggie Colan
July 16, 2018
Great service Very happy with the work done. I have all my service performed here. Good value for what I pay. I usually wait while service is done and the waiting r Very happy with the work done. I have all my service performed here. Good value for what I pay. I usually wait while service is done and the waiting room is comfortable. More
by JPIWINSKI
Employees Worked With
July 16, 2018
easy in and esy out Came in on a Saturday at noon (ugh) and was out by Saturday before 1pm (Hurrah). This has always been an A-! dealership for sales & service. Been the Came in on a Saturday at noon (ugh) and was out by Saturday before 1pm (Hurrah). This has always been an A-! dealership for sales & service. Been there customer since the mid 70's More
by GREGG9
July 15, 2018
Professional, helpful & kind Metro Toyota of Brookpark Ohio was recommended to me by various family members and friends; I am so glad I made the choice to work with them. There wa Metro Toyota of Brookpark Ohio was recommended to me by various family members and friends; I am so glad I made the choice to work with them. There was no pressure as I walked in to start my vehicle search, and the entire process from answering my questions, to the test drive and lease process was smooth and painless. I now have peace of mind knowing I’ll have a safe, reliable vehicle. More
by acal1215
July 15, 2018
Overall great experience Our salesman Gary Capper was awesome! He took care of everything from start to finish, so helpful. Very patient and answered all of my questions. Our salesman Gary Capper was awesome! He took care of everything from start to finish, so helpful. Very patient and answered all of my questions. More
by lgp56
Employees Worked With
Gary "CAP" Capper, Jim Campo
July 14, 2018
Always great service! The service people are always welcoming and polite, willing to check on any problems you might have. The wait time is reasonable and coffee and other The service people are always welcoming and polite, willing to check on any problems you might have. The wait time is reasonable and coffee and other refreshments are available. More
by judymac
Employees Worked With
