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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,556 reviews

July 03, 2018

Mileage checkup Was able to easily register on line for scheduling appointment. Was quickly received and taken care of when I arrived at the service center. Check out More

by b29spann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Victory Toyota of Brook Park responded

Thank you kindly for your 5-star Service Department review! We appreciate you sharing your experience! Thank you again for choosing Metro Toyota!

July 03, 2018

99% good I paid in full 13,000 + on a used Toyota corolla se, traded in my Tacoma, and have been a faithful customer for years, my father , mother Ann Morley More

by lilpete971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Thank you for your feedback. We will gladly look into this situation. We pride ourselves on customer satisfaction.

July 03, 2018

Awesome sales experience Ken Konopka was very friendly, informative, and helpful with the process of buying a new car. I would highly recommend him to other potential buyers. More

by Kjmooren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Jul 05, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for awesome review! We appreciate you taking the time to share your experience. We hope you are enjoying your new Toyota!

July 03, 2018

Excellent experience Pat Brink was very helpful in our decision to purchase a new 2018 corolla. He was patient, thorough, and explained everything in detail. Barry Greenfi More

by AmandaE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Donnelly
Jul 05, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you so much for your excellent 5-star review! Pat, Barry & Jeremy are awesome and we are thrilled you think so too. We appreciate your kind words and hope you are enjoying your new Corolla XLE!

July 02, 2018

As painless as car-buying gets (so semi-painless) First thing I like about dealing with the used car side at Metro Toyota is it never feels like a competition who will "get me". On the new car buying More

by DrScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Jul 03, 2018 -

Victory Toyota of Brook Park responded

Love your review, Dr Scott! Thank you so much for your kindhearted words. We pride ourselves in providing a pleasurable experience and your feedback is evident of this. We look forward to servicing your needs as the time arrives. Enjoy your "new to you" vehicle!!

July 02, 2018

Regular scheduled service. I had regular service schedule. The person that checked me in said I would be first in line and said it would take about an hour - I had another appt More

by KATHYAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do t know the technicians name.
July 02, 2018

Mirror replacement. Scott is always a pleasure to work with. Service called to confirm the mirror had arrived for my scheduled appointment. I had to have the driver's sid More

by MIMITHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Victory Toyota of Brook Park responded

Thank you for sharing your Service Department experience. We appreciate you taking the time to do so. Thanks again for choosing Metro Toyota! Have a great day!

July 02, 2018

Exceptional Maintenance Service I have been having my Toyota maintenance service done at Metro the last two years and each experience has been exceptional. The car is taken in prompt More

by macka1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Jul 05, 2018 -

Victory Toyota of Brook Park responded

WOW! What a great review of our Service Department! We appreciate you taking the time to share your "exceptional" experience! Thank you!

July 02, 2018

Was totally satisfied with service Satisfied with all services at Metro. We have now purchased many cars from this dealership and recommended to others. Sales and service has always b More

by ALLMH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Victory Toyota of Brook Park responded

Thank you for being such an awesome customer! We appreciate you continually choosing Metro Toyota to purchase your vehicles and also for the Service Department.. Thank you again for your kind review!

July 02, 2018

Great Experience Both Brad (salesman) and Jim (finance) were very friendly and helped me get into my new (to me) vehicle. They both stayed after operating hours to hel More

by mkscott42995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barbee, Jim Campo
Jul 05, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your 5-star review! We are happy you had such a wonderful experience with both Brad & Jim, they are awesome! Welcome to the Metro family and we hope to see you again in the future!

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