Victory Toyota of Brook Park

Purchased a 2018 Certified Toyota Camry My salesperson was Mike Ferrett (English Mike) and he is terrific. Knowledgeable, professional without being pushy and went the extra mile to make su My salesperson was Mike Ferrett (English Mike) and he is terrific. Knowledgeable, professional without being pushy and went the extra mile to make sure I was satisfied. This is the 2nd vehicle I’ve purchased from Metro Toyota and I know I’ll be back when I’m ready to buy again. More

If Heaven were a car dealership, it would be Metro Toyota What can a person truly say about excellence in service, product, and value? A lot as it turns out, but space and time are both limited--so it will h What can a person truly say about excellence in service, product, and value? A lot as it turns out, but space and time are both limited--so it will have to suffice when I say that buying a car from Metro Toyota has been the single best car buying experience of my life. More

Loyal customers for a reason Toyota offers some great lease deals, but the main reason my husband and I keep leasing from Metro Toyota is our sales consultant, Gary Capper. "Cap" Toyota offers some great lease deals, but the main reason my husband and I keep leasing from Metro Toyota is our sales consultant, Gary Capper. "Cap" had already been recommended to us my many of our friends, and they were right! Cap is not only knowledgeable, but personable and genuinely cares about your experience while at the dealership - and after you leave. Turning in my current leased vehicle and picking out a new one to lease was a smooth, easy, and quick experience, thanks to Cap and the finance manager (whose name I don't recall). More

I’ll but again from Cap at metro Best car buying experience ever from top to bottom our salesman was so helpful and didn’t pressure at all very refreshing even the owner was wonderful Best car buying experience ever from top to bottom our salesman was so helpful and didn’t pressure at all very refreshing even the owner was wonderful More

Smooth and comfortable Ken did a great job, patiently allowing us to test drive multiple vehicles and answering all of our questions. It helped tremendously so help us hone Ken did a great job, patiently allowing us to test drive multiple vehicles and answering all of our questions. It helped tremendously so help us hone in on our decision and feel very comfortable. Ken guided us through each step swiftly, never making us feel pressured. It was a very pleasant experience and I would refer others to Ken and Metro Toyota in the future. As a new customer I'm looking forward to forward to see the performance of the maintenance department. Regards. More

Very good experience! Cap was wonderful to work with! He was very understanding in meeting us even when he was supposed to be off. We came from out of town. He went over al Cap was wonderful to work with! He was very understanding in meeting us even when he was supposed to be off. We came from out of town. He went over all details thoroughly. Even my daughter wants to here when the time comes for that she needs a car! More

Excellent customer service experience We stopped in at Metro Toyota to inquire on certified used cars. We stopped Jim Greenfield to ask for help. He referred us to Mike Ferrett becaus We stopped in at Metro Toyota to inquire on certified used cars. We stopped Jim Greenfield to ask for help. He referred us to Mike Ferrett because he was in the middle of a deal and didn't want to leave us waiting. Mike was so helpful and patient with us while we decided what we wanted to do. Anything we asked he did. After running the numbers we weren't satisfied with the price of the used car and Mike took the time to price us out a new car (which I initially felt I was wasting his time but wanted to see what the numbers were). We ended up with the new car after all, the numbers worked out, they had my car in stock in the color I wanted. Mike then sat with me and helped me program everything from synching my phone to my radio stations and explained everything about the car and all of its features. He was very knowledgable about this particular vehicle. He also told me to call him anytime with questions about it. Then we sat with Jim Campo for the financing and he was great as well. He took alot of time to find me the warranties that fit my driving situation. I've been through this before with buying a new car but they didn't ask me anything so I bought something that didn't really benefit me. He explained each warranty in great detail. The overall experience was excellent. Plenty of inventory to look at. We were greeted and offered assistance several times while we were browsing. Mike and Jim took great care of us and had us on our way fairly quickly once we made our decision. Jim came back to check on us to make sure we were taken care of and happy. We will recommend this Toyota location to friends and family and will be back in the future for our next vehicle purchase. More

Outstanding customer service Barry and Tony listened to what we wanted, advised us of our options, and then walked us through the process. Personalization, best deal, met needs!! Barry and Tony listened to what we wanted, advised us of our options, and then walked us through the process. Personalization, best deal, met needs!! More