Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,560 reviews
June 26, 2018
Will definitely buy from here again! I found a nice little car on carfax and went to test drive it. When we got there we worked with Aaron.We ended up buying the car. It was a great deal I found a nice little car on carfax and went to test drive it. When we got there we worked with Aaron.We ended up buying the car. It was a great deal for the miles it had. We never felt pressure to buy this car and Aaron was helpful when we needed and left us alone to discuss things many times. He was never pushy and he never rushed us. We actually bought it before they detailed the car and I was a little worried that they might scrimp on the job since the car was already paid for, but they did an wonderful job and it looked almost new inside when we picked it up. We will definitely be buying from this dealership again in the future. More
by Koda
Verified CustomerEmployees Worked With
June 26, 2018
Honest, patient, helpful This was my first dealer visit in 8 years. Sam was very complete. He demonstrated the overall value of the safety features as well as the intricate op This was my first dealer visit in 8 years. Sam was very complete. He demonstrated the overall value of the safety features as well as the intricate options. More
by Four Wheeler
June 25, 2018
Awesome I was very pleased with my new lease procedure and vehicle. Quick and to the point. Very professional staff and courteous. Way to go - Thanks guys. I was very pleased with my new lease procedure and vehicle. Quick and to the point. Very professional staff and courteous. Way to go - Thanks guys. More
by Todd
Employees Worked With
June 25, 2018
Awesome experience! This service center was awesome! Everyone was great! It was just a nice experience as the entire team was helpful and I certainly will return. Thanks! This service center was awesome! Everyone was great! It was just a nice experience as the entire team was helpful and I certainly will return. Thanks! More
by kmmay10
June 25, 2018
Rear breaks I had the free inspection along with my service and was told I needed my rear breaks replaced. I was told I was only breaking with front breaks. I sai I had the free inspection along with my service and was told I needed my rear breaks replaced. I was told I was only breaking with front breaks. I said I would consult with my husband at which point I was near another place that services brakes and had them replace them due to convenience with my schedule. I was shown brakes in very good condition that did Not need replacing. It still ended up causing me money. I was disappointed because I have been a Toyota customer for almost 20 years More
by OPEREZ72
Employees Worked With
June 25, 2018
Positive new lease experience! After the death of my husband, I felt very stressed about leasing a new vehicle. Ken Konopka was so patient and helpful with the entire leasing proces After the death of my husband, I felt very stressed about leasing a new vehicle. Ken Konopka was so patient and helpful with the entire leasing process. He helped to keep my stress to a minimum and I have a car that I love. The service department personnel have always been very helpful with my car maintenance. I feel very comfortable and confident with Metro Toyota. More
by Malisiak 1234
Employees Worked With
June 24, 2018
Metro Toyota is the best! We received excellent guidance in the selection of our new Toyota from Jim Greenfield. He was very thorough, friendly, and not at all pushy. He let We received excellent guidance in the selection of our new Toyota from Jim Greenfield. He was very thorough, friendly, and not at all pushy. He let us take our time in making our choices, and couldn't have been more helpful. After our purchase, he took the time to explain all the features of my new vehicle and was very patient. We also received assistance from Bob Albright, Business Manager, in the final details of financing and necessary paperwork. He was professional yet down-to-earth and friendly. Very helpful and efficient in finalizing our purchase. The people at Metro Toyota are the best! More
by MACRPI
June 24, 2018
GREATEST CUSTOMER SERVICE EVER1 Metro Toyota always takes great care of everyone they have as customers.. I was recommended to them and have been a customer for 5 years! This curren Metro Toyota always takes great care of everyone they have as customers.. I was recommended to them and have been a customer for 5 years! This current visit was no exception! More
by rodrigo7
Employees Worked With
Maggie Colan
June 23, 2018
Mi camry nuevo con superedgar Gracias a Facebook y la mega supimos de Edgar y venimos a ver los camrys ... después de ver todos los colores escojinos el camry gris y para la casa v Gracias a Facebook y la mega supimos de Edgar y venimos a ver los camrys ... después de ver todos los colores escojinos el camry gris y para la casa vamos con nuevo carro More
by 123r5
Employees Worked With
Edgar Arevalo
June 23, 2018
Rav4 experience I contacted Suzi at Metro by phone and told her what I was looking for and what I wanted to pay. We agreed on a price and she emailed me the deal. I I contacted Suzi at Metro by phone and told her what I was looking for and what I wanted to pay. We agreed on a price and she emailed me the deal. I showed up at my appointment time and was greeted by Robert Saponari. He looked me up in the computer and finished the deal that was agreed upon. I have never bought a car and had such a good, quick and friendly experience. Thank u Metro More
by Jones, P
