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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,547 reviews

June 16, 2018

RAV4 lease This is the fourth car I have purchased or leased from Jim Greenfield at Metro Toyota. He makes the entire process simple, quick and stress-free. Jim More

by Diane Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind words. We are happy you have enjoyed working with Jim and we appreciate you returning to Metro Toyota. We hope you are enjoying your new car.

June 15, 2018

Trustworthy, knowledgeable service Every employee I dealt with was helpful and professional. Sam patiently helped me narrow down my choices, and we found a car that I am extremely happy More

by CarollaKing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Victory Toyota of Brook Park responded

Thank you for taking the time to share your positive experience with us. We sincerely appreciate your kind words and are delighted you had such a pleasant visit and easy purchase with Sam, Jeremy & Chad. We are happy to hear you love your new car!

June 15, 2018

Great Service Great service. Always responsive to my request to check on a concern that's outside the routine maintenance. A follow-up call to explain problem and i More

by KE_PRESSMAN
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
Jun 20, 2018 -

Victory Toyota of Brook Park responded

Thanks for the great review! We are happy we are able to put your mind at ease while you are in for service.

June 15, 2018

Gracias a SuperEdgar Fue una buena experiencia aqui con edgar arevalo en metro ..nos ayudo a cambir un carro que nos estaba dando problemas .. muy recomendado que lo veng More

by Joseee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Miguel Rojas
Jun 20, 2018 -

Victory Toyota of Brook Park responded

Gracias por sus amables palabras. Estamos felices de que Edgar te haya ayudado a conseguir el auto que querías. Esperamos que lo estés disfrutando.

June 15, 2018

Great Service! Metro Toyota staff was very professional, knowledgeable, and helpful. Gary "Cap" Capper did a great job with my family...not pushy, very knowledgeable More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jun 20, 2018 -

Victory Toyota of Brook Park responded

Thank you Patrick for the awesome review! We are happy "Cap" did such a great job for you and your family. We are always here to help.

June 15, 2018

Service Car is two and one-half years old and Metro Toyota has taken good care of us. We hope to have a long relationship with them. We will have nothing to More

by Dottie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Victory Toyota of Brook Park responded

Thank you Dottie for giving us the opportunity to earn your trust. We hope our relationship with you continues for years to come. Our entire service department thanks you.

June 14, 2018

All good Courteous employees and fast service. The woman at the counter was very friendly and knowledgable about the many products and services Metro Toyota o More

by chrstlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Jun 20, 2018 -

Victory Toyota of Brook Park responded

We sincerely appreciate your kind words and are delighted you had such a nice experience.

June 14, 2018

Great experience Got in got out it was great as always learned a few things while I was there cant beat the efficiency and cleanliness of the facility More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Victory Toyota of Brook Park responded

Thanks for your kind words Mike. We are always happy to help!

June 14, 2018

Surprised About Camry's needing a smartphone for the GPS! I was surprised and disappointed that the 2018 Camry's require a smartphone for the Navi system to work! Not everyone has a smartphone, like me, and More

by mcmahon.2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Miller
Jun 22, 2018 -

Victory Toyota of Brook Park responded

We appreciate you!

June 14, 2018

Great service Service is always a smooth process. As soon as you arrive someone is there to greet you. Everyone is friendly and great at explaining the work that wa More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Victory Toyota of Brook Park responded

Thanks for the great review Bev! We are pleased you had such a nice experience with Mike in our service department.

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