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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

May 25, 2018

35000 mile service Run of the mill service but quickly done and the waiting area is super nice. Service guy was great. Tvs, coffee and rolls. Good experience. Well done. More

by gwhitmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Victory Toyota of Brook Park responded

Thank you for your feedback, we appreciate you taking the time to share your Service Department experience.

May 25, 2018

Grrrrrrreat! We have been coming to Toyota for years, for service and/or for purchasing cars and would not go any place else. They are a wonderful group of people More

by susie.vrabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Thank you Susie for your kind words. We are thankful to have wonderful customers like you! - Your Metro family

May 25, 2018

4 Runner Steering Fix Great people. Very helpful and accommodating. I have been coming to Metro for almost 30 years and I will continue to come back! Bravo to the folks at More

by jrifici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Jun 26, 2018 -

Victory Toyota of Brook Park responded

WOW! Thank you so much for your wonderful 5-star review! We appreciate your business... but more importantly, you are a member of the Metro family! Thank you,

May 25, 2018

Gracias a súperedgar10 Fue una buena experiencia! Edgar nos ayudó a cambiar nuestro Camry por una rav4 para la nieve. Se los recomiendo a todos los que necesiten auto More

by Toyota rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Miguel Rojas
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Muchas Gracias por sus amables palabras. Estamos encantados de que haya tenido una gran experiencia. Edgar es increíble, y nos alegra que pienses lo mismo. Disfruta tu nuevo RAV4

May 25, 2018

Latest service experience As usual, EXCELLENT service Center experience. Unscheduled appointment and in and out in 45 minutes and the best part was NO CHARGE! No more to say More

by TOGARYAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for the "excellent" 5-star review!!! We know your time is valuable and we are delighted we could make your Service visit quick! Thanks again for choosing Metro Toyota... we appreciate you!

May 25, 2018

Highly professional, trustworthy, ease of purchase. Over twenty-eight years Metro Toyota has provided an excellent product with ease of purchase and a friendly professionalism. The sales staff, financia More

by fpminnelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Donnelly
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Thank you for the 5-star review Mr. Minnelli. We are thrilled you had a great experience working with Barry and our Sales Team. You are a valued customer but also a member of the Metro family! We appreciate you!

May 24, 2018

Quick, courteous service Brought the car in for a recall. Scheduled the appointment and the service techs kept me up to date on the status of the repair. I was in and out in More

by ROCKHALL73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Jun 26, 2018 -

Victory Toyota of Brook Park responded

WOW! Thanks for the awesome 5-star review! We appreciate you and hope to see you again!

May 24, 2018

Awesome and courteous!! Metro Toyota has always been polite and courteous and they were this time also. I was very pleased being greeted and told what to expect with the appo More

by S.SVEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the employee I worked with? He was the young man in the garage (with a small pony tail.)
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for the outstanding review of our Service Department! We are thrilled you are a happy customer and appreciate you taking the time to share your experience. We are thankful for customers like you who have become part of the Metro family!

May 24, 2018

Awesome Dealership Always a pleasure to visit Metro Toyota. Fast, Professional, Affordable, Convenient, Reliable. Nothing else needs to be said. I buy my cars here and More

by PLEVANS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Victory Toyota of Brook Park responded

WOW!! Thanks for the amazing 5-star review! We appreciate you taking the time to share your Service Department experience. We are thrilled to have you as a member of our Metro family! Thanks again!

May 24, 2018

Great Service I will not take my car anywhere else for service since buying my Corolla in 2013 because of your excellent service department. Courteous fast servic More

by SARDEN965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Thank you for your excellent 5-star review! We appreciate you as a member of the Metro family!

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