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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,552 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,552 reviews

May 16, 2018

Purchased new Toyota Great experience. Jim and the crew at Metro made the process easy and quick! The staff was friendly and focused on customer service. Thanks everyo More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Victory Toyota of Brook Park responded

Thank you so much, Brad, for your kind words! We are happy to hear of your experience with Jim G and our Sales Department! Have a great day!

May 16, 2018

Perfect experience at a car dealership! From being greeted with a friendly handshake and warm smile when entering the dealership, to sitting down reviewing vehicle choices, to test driving m More

by mnick
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Jun 30, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review!! We appreciate you and are happy to hear of your "perfect" experience with us! We hope you are enjoying your new RAV4.

May 16, 2018

6 mo checkup My service was timely and efficient. The dealership Met my needs and requests. service personnel were professional and polite The .Waiting room was More

by LORTAL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jun 30, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review of our Service Department. We are pleased you had an exceptional and timely visit! Thank you for choosing Metro Toyota. We appreciate you!

May 16, 2018

Great service, nice people My 2014 Prius went in for a regular maintenance. The service people were prompt and friendly when dealing with my car and me. The work was done sooner More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review of our Service Department. We know your time is valuable and we are delighted we could be so prompt! We are excited you are always pleased with your service experience and are treated well. You are a valued customer and also a part of the Metro Toyota family! Thank you again!

May 16, 2018

Very helpful and honest! Great service, prompt feedback, and they’re honest. All of them are friendly, and I felt comfortable asking any questions I had. Im glad I can here, a More

by Case2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Victory Toyota of Brook Park responded

WOW! Thank you for your excellent Sales Department review! We appreciate you taking the time to share your experience with us! Enjoy your new car and thank you for choosing Metro Toyota.

May 15, 2018

Common sense sales approach Our salesman Brad was helpful and courteous without being pushy. When people try to hard to sell me something I usually get a bad vibe and head the ot More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barbee, Jim Campo
Jun 30, 2018 -

Victory Toyota of Brook Park responded

Thanks so much, Randy, for your great review! Brad is excellent to work with and we are thrilled you think so too. We'd like to welcome you to the Metro family and we hope your son is enjoying his 2015 Camry

May 15, 2018

Great Speedy Service! I originally purchased my vehicle from Brunswick Auto Mart but felt like it took way too long when I took my Toyota Rav-4 for its first service and th More

by jgandarilla12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jun 30, 2018 -

Victory Toyota of Brook Park responded

WOW! Thanks for the 5-star review! We know your time is valuable and are happy we offered such speedy service. Thanks again for choosing Metro Toyota!

May 15, 2018

Great Dealership for Everything I have been with Metro Toyota for over 10 years. I have recently started leasing (second vehicle) with them. Everyone from the service department, r More

by andrea.kirks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, Maggie Colan
Jun 30, 2018 -

Victory Toyota of Brook Park responded

WOW!! Thank you, Andrea, for your amazing 5-star review! We are delighted you had such a wonderful experience and took the time to share it! We appreciate you and are happy to have you a part of the Metro family!

May 15, 2018

Great Customer Service Even for just an airbag recall notice that cost me nothing, they checked other major items on the car and washed the car before I left. More

by HESSEL0722
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review. We are happy you had such a great experience with us and took the time to share it. We appreciate you!

May 14, 2018

Good buying experience Just bought a used highlander and the experience was very good. The salesman did not pressure us into anything and gave us plenty of time/room to mak More

by DK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2018 -

Victory Toyota of Brook Park responded

We appreciate your kind review! Thanks so much for taking the time to share your experience! We appreciate you!

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