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Victory Toyota of Brook Park
Brook Park, OH
7,593 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,593 reviews
April 14, 2018
Amazing service I really like this dealership. Although this is my first time leasing here I highly recommend Metro Toyota. The service is great, Ramona was my dealer I really like this dealership. Although this is my first time leasing here I highly recommend Metro Toyota. The service is great, Ramona was my dealer, and everyone makes you feel very welcome. The employees are very interested in your comments or concerns. I will definitely be leasing my next vehicle here! I cannot say enough nice things about Ramona and Berry. Again I highly recommend buying or leasing your next vehicle here, thank you Metro Toyota!! More
by ERICAGREGG271
Verified Customer
April 14, 2018
Good dealership so far. Very attentive sales person.Made sure I was getting what I wanted.Got the whole deal done in a couple hours and I left with my new SUB. I'm happy. Very attentive sales person.Made sure I was getting what I wanted.Got the whole deal done in a couple hours and I left with my new SUB. I'm happy. More
by First Toyota 2018
April 14, 2018
Quuck, pleasant waiting room. In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metr In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metro Toyota said something needed attention, they were not trying to scare me. More
by MLM218
Employees Worked With
April 14, 2018
new purchase The entire experience was smooth and efficient. Ken Konopka was my sales person. He was excellent and patient in answering my questions and guiding me The entire experience was smooth and efficient. Ken Konopka was my sales person. He was excellent and patient in answering my questions and guiding me towards the right vehicle. I would highly recommend him for his professionalism. More
by johmmyappleseed
April 14, 2018
Great car buying experience. I have purchased many vehicles and this was by far the most pleasant experience to date. I was searching for a specific vehicle and found the best p I have purchased many vehicles and this was by far the most pleasant experience to date. I was searching for a specific vehicle and found the best price here. There was no haggling no back and forth on cost. After searching for this vehicle for some time I finally found it at the price I wanted. Salesman Gary Cap was excellent from start to finish. I would definitely recommend this dealership and Gary to family and friends. More
by Wayne
Employees Worked With
Dan Schneider, Gary "CAP" Capper, Jim Campo
April 14, 2018
Best car-buying experience ever. Jim Greenfield was great. Friendly, helpful, responsive, and patient. Thank you, Jim. And Bob in finance was also a pleasure to work with. I recommend Jim Greenfield was great. Friendly, helpful, responsive, and patient. Thank you, Jim. And Bob in finance was also a pleasure to work with. I recommend this dealership. More
by DS
April 14, 2018
Bought Used Camry Tony at Metro Toyota was incredibly helpful and didn’t pressure me to buy anything other then what I was looking for. It was nice to be able to let hi Tony at Metro Toyota was incredibly helpful and didn’t pressure me to buy anything other then what I was looking for. It was nice to be able to let him know what I was looking for and have him not try to upsell me and just help me get the best deal possible. More
by Aminarik
Employees Worked With
April 14, 2018
Every customer is important Your staff is always pleasant and helpful. Once, when I was concerned about the car pulling to one side, the Service Manager himself took the time to Your staff is always pleasant and helpful. Once, when I was concerned about the car pulling to one side, the Service Manager himself took the time to test drive my car and take care of the problem. It is impressive that your management staff stays involved and on top of things. More
by Satisfied Client
Employees Worked With
Other Employees :
All I meet at Metro Toyota are pleasant and helpful, Chris Shillinger, Jake Donnelly
April 13, 2018
Best car buying experience! I highly recommend CAP (Gary Capper)! As many times as I would call or text, he was always there for me. He's extremely knowledgeable, courteous, eff I highly recommend CAP (Gary Capper)! As many times as I would call or text, he was always there for me. He's extremely knowledgeable, courteous, efficient and customer-focused. My father recommended Cap to me and we both had the best car buying experience! More
by Jayne C
Employees Worked With
Gary "CAP" Capper, Jim Campo
April 13, 2018
good experience. nice selection. overall impressed with service. looking to return for next vehicle. gary was amazing and jim was very good. best service i have had in purchasing a ve overall impressed with service. looking to return for next vehicle. gary was amazing and jim was very good. best service i have had in purchasing a vehicle. More
by Gary Phillips
Employees Worked With
Gary "CAP" Capper, Todd Navaro, Jim Campo
