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Victory Toyota of Brook Park
Brook Park, OH
7,610 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,610 reviews
April 18, 2018
Great! The service was very personable; a very complete job was done; Metro Toyota was very good at explaining everything; the shuttle service was really gre The service was very personable; a very complete job was done; Metro Toyota was very good at explaining everything; the shuttle service was really great! More
by MPDOHERTY7274
Verified CustomerEmployees Worked With
Ken, The shuttle driver., Sarah Byrne
April 18, 2018
Great first-time experience with my new Camry My service technicians were friendly and worked quickly to get me in and out in a timely manner. The waiting room is very pleasant and my service was My service technicians were friendly and worked quickly to get me in and out in a timely manner. The waiting room is very pleasant and my service was done correctly the first time. Thanks you Metro! More
by SRUFE
Employees Worked With
April 18, 2018
Always a good experience I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their best to get me the best deal. I'm a teacher so I'm always looking to cut corners where I can, and they are always honest about what really needs to be done. This past time they looked at my usb port for no extra charge and gave me a new USB cord. This was much appreciated! It is also always a comfortable waiting area experience. There are spaces to work if you need to get stuff done while there. Thank you Metro! More
by Emma
April 18, 2018
Great Service I am very happy with the certified pre-owned tundra I purchased from Metro Toyota! Not only did they offer a very fair price when I purchased the vehi I am very happy with the certified pre-owned tundra I purchased from Metro Toyota! Not only did they offer a very fair price when I purchased the vehicle, they go the extra mile after the sale when it comes to service. They even do CLE airport dropoff/pickup when I can align my vehicle service with a planned trip. I will definitely check out their selection when I purchase my next vehicle. More
by Todd G.
Employees Worked With
Gary "CAP" Capper
April 18, 2018
They always take good care of me My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have h My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have had my favorite service advisers over the years. Some have relocated, retired or left the business. However, my current favorite adviser, Joe Rogers is the best. I can call him and he assures me that I will be taken care of because he knows that my job requires travel. If a repair will take long, I am offered a rental. I am always given options and advice as to the best direction for me to take. I appreciate the thoughtfulness and time invested in making sure I am happy when I leave the well-maintained waiting area. More
by DJONES9028
Employees Worked With
Other Employees :
I also worked with Jeff (relocated), Emma (retired), Liz (sales, who sold me the Forerunner in 2005)., Maggie Colan
April 18, 2018
Convenient and friendly service I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am v I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am very happy with my certified Tacoma and will continue to return for service. More
by BJ
Employees Worked With
April 17, 2018
Great Deal and Great Service This was the second car I leased from Jeff Scharbach and the experience was easy. Jeff was able to provide me with an incredible deal and is always a This was the second car I leased from Jeff Scharbach and the experience was easy. Jeff was able to provide me with an incredible deal and is always a pleasure to work with. More
by TOYLeaseGuy
Employees Worked With
Jeff Scharbach
April 17, 2018
Very Good Experience, Great Camry and very good Help. Although I did not anticipate buying my 2018 Camry yesterday, my sales person Ken worked well with me as we rode together for a test drive. He answere Although I did not anticipate buying my 2018 Camry yesterday, my sales person Ken worked well with me as we rode together for a test drive. He answered all of my questions, and the car was super smooth. The drivers seat was really comfortable, and the price was right. So, Metro Toyota and Ken deserve 5 stars. MP More
by Mannyman
Employees Worked With
April 17, 2018
Great experience I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any pressure. More
by Chuck527
April 17, 2018
very positive,excellent and speedy service Sarah checked me in. She came right over to me as soon as I pulled in and directed me to her station. . She was super informative and answered all my Sarah checked me in. She came right over to me as soon as I pulled in and directed me to her station. . She was super informative and answered all my questions. I always feel a little uneasy in "car places", but Sarah made me feel comfortable . More
by SHERRI.PROHASKA
Employees Worked With
Sarah Byrne
