Victory Toyota of Brook Park

Great service, excellent communications throughout process. Service center kept me advised throughout process. This was very important to me and my family because of our concern everything would be not only do Service center kept me advised throughout process. This was very important to me and my family because of our concern everything would be not only done in a timely fashion but more importantly done right! We are very pleased with the service we received and would highly recommend Metro Toyota's service department to others. More

Great service Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and t Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and their facilities are great if you wait for your service to be completed. They have maintain all my vehicles which provides me trouble free transportation. More

Excellent Ramona was very helpful did not rush me thru my visit to metro explained all the bells and whistles associated with my 2017 Prius purchase this is my Ramona was very helpful did not rush me thru my visit to metro explained all the bells and whistles associated with my 2017 Prius purchase this is my 2nd Toyota and very satisfied overall with my car ,service More

Easy! Went in with the expectation of having to battle. Worked with Tony O. After a few visits in which all my questions and concerns were addressed, we w Went in with the expectation of having to battle. Worked with Tony O. After a few visits in which all my questions and concerns were addressed, we were able to settle on a deal I felt was fair. More

Excellent service. Maggie was very courteous and professional. Went into dealership for oil change. Tech found slight gasket leak near belt tensioner chain area. Had Maggie was very courteous and professional. Went into dealership for oil change. Tech found slight gasket leak near belt tensioner chain area. Had replaced. Quick service and vehicle washed. More

Aaron Andrews & Metro Toyota are the best! ***** There are many dealerships to choose from in the Cleveland area when buying pre-owned (used). There are only a few however that treat you like you’re There are many dealerships to choose from in the Cleveland area when buying pre-owned (used). There are only a few however that treat you like you’re buying a new, luxury vehicle - even on a 16-year old Lexus! Aaron was superb and made sure my car was ready for pick-up and Jim Campo made the paperwork hassle-free. Thanks Metro team! More

Great deal on 2018 Prius Although initially offered a fairly high starting price (expected), after showing them the price I was offered elsewhere, they matched the price exact Although initially offered a fairly high starting price (expected), after showing them the price I was offered elsewhere, they matched the price exactly. Nice discount through Toyota since I was a recent graduate and my APR was super low thanks to a deal they had going on. The financial advisor was very open about pricing options and additions, etc. Overall, each employee was very personable and although a long experience (as buying a new car generally is), it wasn't painful at all. More

Every customer is important Your staff is always pleasant and helpful. Once, when I was concerned about the car pulling to one side, the Service Manager himself took the time to Your staff is always pleasant and helpful. Once, when I was concerned about the car pulling to one side, the Service Manager himself took the time to test drive my car and take care of the problem. It is impressive that your management staff stays involved and on top of things. More

Bought Used Camry Tony at Metro Toyota was incredibly helpful and didn’t pressure me to buy anything other then what I was looking for. It was nice to be able to let hi Tony at Metro Toyota was incredibly helpful and didn’t pressure me to buy anything other then what I was looking for. It was nice to be able to let him know what I was looking for and have him not try to upsell me and just help me get the best deal possible. More

Best car-buying experience ever. Jim Greenfield was great. Friendly, helpful, responsive, and patient. Thank you, Jim. And Bob in finance was also a pleasure to work with. I recommend Jim Greenfield was great. Friendly, helpful, responsive, and patient. Thank you, Jim. And Bob in finance was also a pleasure to work with. I recommend this dealership. More