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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
February 18, 2018
Awesome experience! Can't say enough good things! This dealership is top notch! I came in feeling anxious and apprehensive about going in a dealer after I've had bad experiences in the past but SAM IB This dealership is top notch! I came in feeling anxious and apprehensive about going in a dealer after I've had bad experiences in the past but SAM IBRAHIM at METRO TOYOTA went above and beyond to make sure I left with a vehicle that day and he worked with a price I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on picking 2018 RAV4 the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! My father had accompanied me to the dealer as well and they actually changed my father's vehicle's oil and checked everything for him while we waited for paper works. My finance person was JIM Campos and patiently explained everything about each paper work I needed to sign. SAM took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend METRO TOYOTA!! More
by Kristin M.
February 17, 2018
Awesome. Exceeded my expectations I did not expect such going out if his way to help me get a quality vehicle. Jim Campo is awesome and Ryan Conan Snyder was fantastic. He helped me u I did not expect such going out if his way to help me get a quality vehicle. Jim Campo is awesome and Ryan Conan Snyder was fantastic. He helped me understand how to set up all features and very easy to work with. Will definitely spread the word. Very classy dealership. More
by Jbiedka28
February 17, 2018
Great experience This is my 2nd lease from Metro Toyota and for the second time I had a great experience! Darryl was personable and helpful. The finance guy was extre This is my 2nd lease from Metro Toyota and for the second time I had a great experience! Darryl was personable and helpful. The finance guy was extremely nice and helpful. Everyone was respectful and answered all questions. I highly recommend Metro Toyota! More
by BetsyB
Employees Worked With
Darryl Harris
February 16, 2018
A True Professional My wife and myself have just recently had the pleasure of meeting another one of Metro Toyota's finest. Robert Saponari has courteously and profession My wife and myself have just recently had the pleasure of meeting another one of Metro Toyota's finest. Robert Saponari has courteously and professionally placed us into two new vehicles. We are former customers of this dealership and vow to be future customers. Robert has all of the attributes of being a real person who cares about the customer through his knowledge, understanding, patience, and wit. Being able to drive our newly purchased vehicles off of that property with the full understanding of all of the updated safety and technical features was very reassuring. Thank you Robert and Thank You to the finance team. More
by Dan2018
February 16, 2018
Great experience! Tony is the man! He'll get you a great deal! Super smooth buying process. I have no complaints through out the whole process. I recommend this dealers Tony is the man! He'll get you a great deal! Super smooth buying process. I have no complaints through out the whole process. I recommend this dealership! More
by Jarrod Vanco
Employees Worked With
February 16, 2018
Disappointment I usually have excellent experiences here, but last time was awful. Some things were not fixed on my car ( high RPM's....loudness...loose steering, et I usually have excellent experiences here, but last time was awful. Some things were not fixed on my car ( high RPM's....loudness...loose steering, etc.) Car is still having those issues (only 9,000 mi). Nobody went over anything with me, or addressed my concerns. Felt rushed out, Now I feel that my almost $500 a mo payment is way too much! Very disappointed. More
by KAMC168
Verified CustomerEmployees Worked With
Not sure who I delt with
February 15, 2018
Easy, Friendly Always get my Prius serviced at Metro. Great service, friendly, knowledgeable. Same employees year after year. That says something...happy employees, Always get my Prius serviced at Metro. Great service, friendly, knowledgeable. Same employees year after year. That says something...happy employees, happy customers! J H More
by UNIPRINT
Employees Worked With
February 15, 2018
Excellent It was routine 95 thousand miles service. Mike who met me was very friendly and polite. In the waiting area there were fresh coffee and my favorite co It was routine 95 thousand miles service. Mike who met me was very friendly and polite. In the waiting area there were fresh coffee and my favorite cookies. Service was great. More
by NADIYA
Employees Worked With
February 15, 2018
Diagnose and repair problem with front end noise. I had an appointment on 2/12/18 for noise under the car. It was determined to be the rear shocks and front sway bar links which was done while I wait I had an appointment on 2/12/18 for noise under the car. It was determined to be the rear shocks and front sway bar links which was done while I waited. The original noise was gone when I left. Then after a few minutes another kind of rattle was heard while I was heading home on I 480. It was too late to go back so I called and returned on Tuesday 2/13. I waited 1.5 hours again then went out to see what was going on. At that time it had just been finished. The front sway bar was leaking. They replaced it at no charge to me and it seems fine now. My only comment is someone should have test driven it after completion. It would have saved me a long drive as I live in North Ridgeville. More
by joycarol
Employees Worked With
Maggie Colan
February 15, 2018
tire pressure I was able to make an appt. for the same day. Tire pressure icon on my dashboard. They found an old nail in the tire, plugged it and serviced my car I was able to make an appt. for the same day. Tire pressure icon on my dashboard. They found an old nail in the tire, plugged it and serviced my car very quickly. More
by captn222
Employees Worked With
