Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Sort by
January 11, 2019
Great dealership Came in to pick up new license plates, extra key, get nitrogen in the tires, and pit stop. Excellent service, great people! Even got a car wash! Came in to pick up new license plates, extra key, get nitrogen in the tires, and pit stop. Excellent service, great people! Even got a car wash! More
by CAPONEROK30
Verified CustomerEmployees Worked With
Rich Holiday, Kosta Papagianis, Sarah Byrne
January 11, 2019
Metro Toyota Service is Great! My experience with Metro Toyota Service department was great as usual. They operate quickly and efficiently. The work to my vehicle was completed on My experience with Metro Toyota Service department was great as usual. They operate quickly and efficiently. The work to my vehicle was completed on time and accurately. More
by N. Randall
January 10, 2019
A bit disappointed. Well, this visit I had about $ 500 in repairs..... then got home and now I have issues with my tire warning light that I didn't even go in with. See Well, this visit I had about $ 500 in repairs..... then got home and now I have issues with my tire warning light that I didn't even go in with. Seems like they did the tire rotation, then OVERFILLED the tires...... 33 PSI when the vehicle calls for 30 PSI. Now I cant get the warning light to re-set and go off. More
by jp-44
Employees Worked With
January 09, 2019
Always an upsell! Sometimes they had already done the work Have over 150k on the car. At times, had to explain that they had already done the service a couple of visits ago and that the mileage doesn’t dictat Have over 150k on the car. At times, had to explain that they had already done the service a couple of visits ago and that the mileage doesn’t dictate a need to change something. Because of this, I usually use the dealer until warranty expires. More
by ALEXISAAC96
Employees Worked With
January 09, 2019
30,000 mile checkup I got in at my appointment time, the Toyota team member who helped me was very helpful and kept me informed, and I was out in about an hour. I got in at my appointment time, the Toyota team member who helped me was very helpful and kept me informed, and I was out in about an hour. More
by WJRPROROK
Employees Worked With
January 08, 2019
Bluetooth problems Had my Bluetooth checked it is working now,but. I am still having problems with my steering wheel controls. Sometimes the buttons work and sometimes Had my Bluetooth checked it is working now,but. I am still having problems with my steering wheel controls. Sometimes the buttons work and sometimes they don't. Will have to talk to the service dept. again. I don't know if there is a problem or if I am doing something wrong or if the controls on the steering wheel are not working like they should. But I have to say everyone in the service dept. is always helpful. More
by HUBIEE1
Employees Worked With
January 08, 2019
New car purchase brought in 3 times for loud breaks I purchased my new car 7/2018 . I have brought car in 3 times in the short time I have had the car for load breaks. Now 6 months later still making t I purchased my new car 7/2018 . I have brought car in 3 times in the short time I have had the car for load breaks. Now 6 months later still making the noise, very embarrassing driving a new car and the breaks are loud enough to wake the neighbor leaving in the mornings. Told first visit is moisturizer on the breaks and last visit rust on the rotors will go away after it wears down. I have never had this problem on a new car, there is no fix for this problem other than time ? More
by CLACEY2003
January 08, 2019
Everything went quickly, service tech Sarah was very helpful everything was great. went smoothly very short wait.This is my second car from Metro and I will return for another corolla and service in 2020. everything was great. went smoothly very short wait.This is my second car from Metro and I will return for another corolla and service in 2020. More
by lataylor372003
January 08, 2019
15,000 mile up tune up I was in and out in about 30 minutes. Friendly workers and timely work. Vehicle came back clean, tidy, and ready to go. I would certainly recommend to I was in and out in about 30 minutes. Friendly workers and timely work. Vehicle came back clean, tidy, and ready to go. I would certainly recommend to my friends. More
by rob.blackburn86
Employees Worked With
January 07, 2019
114,000 mile check-up. Efficient and thorough as always. On time work done and they even found a tail light out, thank you, thank you for your attention to detail. Efficient and thorough as always. On time work done and they even found a tail light out, thank you, thank you for your attention to detail. More
by rlrocco
Employees Worked With
