Victory Toyota of Brook Park - Service Center

normally scheduled maintenance I had a pleasant experience with the service manager as well as other employees during my visit. I was pleased that the service manager kept my bill t I had a pleasant experience with the service manager as well as other employees during my visit. I was pleased that the service manager kept my bill to the amount predicted in the pre-service estimate. More

always knowledge and efficient I can always get an appointment when needed, waiting area comfortable, don't have to wait all day. All the service advisors know me and make every e I can always get an appointment when needed, waiting area comfortable, don't have to wait all day. All the service advisors know me and make every effort to accommodate my needs with respect to my time and busy schedule. More

maintenance, brake replacement my service was excellent and i was surprised at the short tome was there considering what i was there for and the cost was much less than i anticipat my service was excellent and i was surprised at the short tome was there considering what i was there for and the cost was much less than i anticipated More

Disappointed Took my vehicle in for service. Sat down in a chair in the waiting area and picked up a magazine and the table it was on was filthy. Food crumbs.. dri Took my vehicle in for service. Sat down in a chair in the waiting area and picked up a magazine and the table it was on was filthy. Food crumbs.. drink stains...a bug...etc. I then proceeded to another area to sit. I noticed that area wasnt the cleanest either. The visit before that one I had CDs missing out of my car. Never filed a complaint because I had no proof, but that was the only time someone was in my vehicle besides me. Usually I'm satisfied with Toyota but seriously considering leasing from another company. More

Service visit January 3 , 2019 The service was quick and efficient as usual. I like that you advised what might be required at your next service date. ie For my next service I may The service was quick and efficient as usual. I like that you advised what might be required at your next service date. ie For my next service I may need front brakes. More

Tire Rotation My service was done quick and effectively. I would recommend Metro Toyota for fast and reliable service. I was told exactly how much it would cost a My service was done quick and effectively. I would recommend Metro Toyota for fast and reliable service. I was told exactly how much it would cost and what was needed to be done. More

Routine check up Was there for a routine check up but got to meet Tony from the Auto Sales team. He walked me through all the cars on the showroom and patiently answe Was there for a routine check up but got to meet Tony from the Auto Sales team. He walked me through all the cars on the showroom and patiently answered my questions. My car lease is up next April so this was very helpful to me. More

5000 scheduled maintenance Everyone is so friendly. Clean & bright facility. Waiting area offered beverages and snacks. My wait time was listed as an hour but 20mins later I was Everyone is so friendly. Clean & bright facility. Waiting area offered beverages and snacks. My wait time was listed as an hour but 20mins later I was on my and my car was washed. Love it! More

Service Annual service suggested. Talked about next service package. Will get it when time comes great response with any question. Will alwys come back. Than Annual service suggested. Talked about next service package. Will get it when time comes great response with any question. Will alwys come back. Thank you. More