Victory Toyota of Brook Park - Service Center

Great Visit Was a simple 50,000 mile maintenance visit, the they did a great job of keeping it just that - simple. Was out of there in less than an hour, and the Was a simple 50,000 mile maintenance visit, the they did a great job of keeping it just that - simple. Was out of there in less than an hour, and the prices are pretty good. This is the only reason I'm still keeping up with my car's maintenance. More

Oil change I think the price for an oilnchange was a little high. I wish they sent out more coupons to people so that the price isn’t so high. I think the price for an oilnchange was a little high. I wish they sent out more coupons to people so that the price isn’t so high. More

Service we were charged $50.00 for an oil change and that is absolutely ridiculous. Also, they did not wash the car, said it was to cold which it wasn’t. I wo we were charged $50.00 for an oil change and that is absolutely ridiculous. Also, they did not wash the car, said it was to cold which it wasn’t. I would not recommend this service to anyone. More

Six month check on new car Six month check up and tire rotation.everything went well. Service took about one hour. Car wash was not operating.i would recommend service dept to m Six month check up and tire rotation.everything went well. Service took about one hour. Car wash was not operating.i would recommend service dept to my friends More

Great service - complete confidence in this dealer I've always found Metro Toyota to be phenomenal with their service area. Everyone is professional, courteous, and kind. The service quality is s I've always found Metro Toyota to be phenomenal with their service area. Everyone is professional, courteous, and kind. The service quality is spectacular. Toyota needs to figure out a way to reduce the costs of parts; although, this is the first time I've had to pay for parts since I bought the car in 2012. More

Great Customer Service This was my first visit to the service center. Everyone was helpful. I liked the drive-in/drop -off routine. I was very satisfied and plan to return This was my first visit to the service center. Everyone was helpful. I liked the drive-in/drop -off routine. I was very satisfied and plan to return for future maintenance needs. More

Always a great experience Always friendly, efficient, and accurate. I'm on my third car from Metro Toyota and i'm a customer for life, now. Great people and great cars! Always friendly, efficient, and accurate. I'm on my third car from Metro Toyota and i'm a customer for life, now. Great people and great cars! More

Repaired cracked windshield Metro Toyota replaced my cracked windshield after their technician had inadvertently cracked it while replacing the wiper blades during my 30000 mile Metro Toyota replaced my cracked windshield after their technician had inadvertently cracked it while replacing the wiper blades during my 30000 mile service. It initially took a second trip to the dealer to convince the service manager that the crack was the result of their initial service but once he realized what had happened they took care of everything free of charge including a loaner vehicle. I was pleased with how I was treated. More

Always have good service but. I have been coming to Metro Toyota for 27 years. The wait times have been getting longer. I was there on a busy Saturday for a scheduled oil change. E I have been coming to Metro Toyota for 27 years. The wait times have been getting longer. I was there on a busy Saturday for a scheduled oil change. Ended up needing two new tires and some wipers. This took THREE hours. So not sure what the deal was. The trend lately has been for longer wait times. I hope you can rectify this soon. Still love Metro. It just took up a lot of my day!! More

Good customer service Attentive to the problems. The customer service rep explained what needs to be done and were transparent with the pricing. The waiting room was well m Attentive to the problems. The customer service rep explained what needs to be done and were transparent with the pricing. The waiting room was well maintained. I prefer this service location, which is 10 miles farther than the other service location More