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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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November 16, 2018
car service I have been a customer of Metro Toyota for about 18 yrs. My last Toyota had over 150,000 miles when I decided to give it to a family member and buy m I have been a customer of Metro Toyota for about 18 yrs. My last Toyota had over 150,000 miles when I decided to give it to a family member and buy myself a new one. The service is always top-notch!!! The employees are extremely friendly and make you feel very much at home. The service department is extremely helpful and extremely honest about whatever needs or does not need to be done. More
by gg1000
Verified CustomerEmployees Worked With
I can't recall who I have dealt with in the past 18 yrs. but I can say that they were all wonderful.
November 16, 2018
Scheduled Professional and timely Metro Toyota is continually doing a excellent job! Everyone very nice. The faculty is clean. Waiting area has coffee and bakery. Ramona is a kin Metro Toyota is continually doing a excellent job! Everyone very nice. The faculty is clean. Waiting area has coffee and bakery. Ramona is a kind, knowledgable person. She has been the best salesperson I ever had to work with. Highly recommend her. More
by CORRINECLINK
Employees Worked With
November 15, 2018
Metro Toyara dos a Great Job again! I have been a customer of Berry Greenfields for almost four decades. His personal service and that of Toyota as a whole is outstanding. I have referre I have been a customer of Berry Greenfields for almost four decades. His personal service and that of Toyota as a whole is outstanding. I have referred numerous, (too many to count) friends nd family to Metro and they have all been more than happy with their experience. Thanks again! Greg and Kimberly Whitney More
by GRW2560
Employees Worked With
November 15, 2018
The best car dealership and service team ever. The process is seamless. They were even kind to me after being late 10 minutes, which was not planned. They were quick and the brownies and coffee i The process is seamless. They were even kind to me after being late 10 minutes, which was not planned. They were quick and the brownies and coffee in the waiting area were delicious. More
by NIACHERO
Employees Worked With
I'm sorry I don't remember their names but they were all great
November 15, 2018
Service visit As soon as I pulled into the service center, I was assisted. The service person was efficient and knowledgeable. My issues were handled quickly, and, As soon as I pulled into the service center, I was assisted. The service person was efficient and knowledgeable. My issues were handled quickly, and,hopefully, resolved. The car was clean and ready to go. I spent less time at the dealership than I planned because there were no delays. I have been a Metro client for 23 years--two Corollas. Metro is the only place I take my car for service--no one else touches that car. I have yet to disappointed with the work done. More
by Maddie
Employees Worked With
November 15, 2018
My car car needs were met Maggie Colon helped me to understand what my car needed for 30,000 mile service. I think my car will be in good shape for another year. Maggie Colon helped me to understand what my car needed for 30,000 mile service. I think my car will be in good shape for another year. More
by RCOURTADE
Employees Worked With
Maggie Colan
November 15, 2018
no worry Peace of mind, everything will be taken care of. Also you will be informed of thing else that will .to be done in the future. Peace of mind, everything will be taken care of. Also you will be informed of thing else that will .to be done in the future. More
by george.glenn
Employees Worked With
November 14, 2018
Regular Maintenance The staff at Metro Toyota were knowledgeable, friendly and courteous. They gave me the best promotional price as possible in regards to my service nee The staff at Metro Toyota were knowledgeable, friendly and courteous. They gave me the best promotional price as possible in regards to my service needs and explained everything in full detail. At the end of my visit, I was very satisfied. More
by joscelyn.townsell
Employees Worked With
Stephanie Talbot
November 14, 2018
not very helpful or friendly The staff I worked with me was not very helpful. This is unusual as I have been getting services here for some time. She asked if I had been given a The staff I worked with me was not very helpful. This is unusual as I have been getting services here for some time. She asked if I had been given a quote, when I said no, she just asked if I wanted the same tires and did not offer me much information on my options. She was also not very friendly either. I don't think she smiled once. More
by tess.m.coll
Employees Worked With
Stephanie Talbot
November 14, 2018
was okay service. no one let me know when my car was ready to go. I saw it outside and went up to the counter.used to be that the service people came and got you. no one let me know when my car was ready to go. I saw it outside and went up to the counter.used to be that the service people came and got you. More
by LCA927
Employees Worked With
Stephanie Talbot
