Victory Toyota of Brook Park - Service Center

Great My car was serviced on time. Dealership was clean. My car was washed and ready on time. I also enjoy the coffee and bakery bar. My car was serviced on time. Dealership was clean. My car was washed and ready on time. I also enjoy the coffee and bakery bar. More

Excellent service From Scott Berrier I have purchased 9 Toyota’s in my life from Metro Toyota. They have the best service department. My car was vandalized and I needed my side passenge I have purchased 9 Toyota’s in my life from Metro Toyota. They have the best service department. My car was vandalized and I needed my side passenger mirror replaced. I emailed Scott Berrier on Monday morning; he called me at 7:30. He gave me a price, said he would have the part the next day and we set up an appt for Wednesday. Was in and out in 40 minutes. I have always received excellent customer service from Scott. More

Serviceservice for my toyita Everything was great. I have no complaints about anything I love my car and having nothing to add Kudos to Maggie Thanks so much Harriette Everything was great. I have no complaints about anything I love my car and having nothing to add Kudos to Maggie Thanks so much Harriette More

Always a great experience. A good service as usual. Joe Rogers did a great job as a service writer, and fixed a few issues on my car as well as getting the 20,000 like oil chang A good service as usual. Joe Rogers did a great job as a service writer, and fixed a few issues on my car as well as getting the 20,000 like oil change and service done quickly for me. More

Great service I was told my service would take upwards of three hours. I was in and out in two and a half. They were accommodating for my whole stay. I was told my service would take upwards of three hours. I was in and out in two and a half. They were accommodating for my whole stay. More

Maintenance and Recall I have been going to Metro Toyota on at 13775 Brookpark Rd. for almost 30 years. I was able to get a new car after my divorce when I was having credi I have been going to Metro Toyota on at 13775 Brookpark Rd. for almost 30 years. I was able to get a new car after my divorce when I was having credit issues. They were kind, helpful and respectful of my situation. I have never left because of the dependability and friendships I have built there. I started with John Fadel in the finance area and Gary Capp in Sales. Since John Fadel left I have been working with Jim Campo. My daughter has also become a customer and I continue to refer my friends. I always feel confident that they are doing the best they can for me and my family. I actually live across the street from Sunnyside Toyota in North Olmsted but I continue to return to Metro for their great customer service. More

Great service! I've been going to Metro for several years now. They have consistently provided excellent care for my car. The staff is friendly, super knowledgeable I've been going to Metro for several years now. They have consistently provided excellent care for my car. The staff is friendly, super knowledgeable and very pleasant to work with. I highly recommend them and am looking forward to getting my next Highlander there. Thank you Metro Toyota! More

Maggie was great! Made the whole experience wonderful! I used to take my car to an independent contractor, then I decided to go to the dealership service instead and they take car of my car like its their I used to take my car to an independent contractor, then I decided to go to the dealership service instead and they take car of my car like its their own....thank Metro Toyota! I'll be back. More

Service Review service was done in a timely manner and everyone was very courteous and the coffee and treats were nice. also the waiting area was very nice. service was done in a timely manner and everyone was very courteous and the coffee and treats were nice. also the waiting area was very nice. More

Always great service! We have been customers for over 20 years. Metro Toyota always delivers great service-in purchasing new cars and in servicing our cars. We continue t We have been customers for over 20 years. Metro Toyota always delivers great service-in purchasing new cars and in servicing our cars. We continue to be satisfied customers. More