Victory Toyota of Brook Park - Service Center

SERVICE Quick and easy. Gotta love it. Would reccomend for all service needs. Don,t remember employee name but she as etremely helpful and knowledgeable too Quick and easy. Gotta love it. Would reccomend for all service needs. Don,t remember employee name but she as etremely helpful and knowledgeable too More

40K service I was greeted promptly. Reviewed reason for service visit with service tech. Service tech called later to suggest other recommended service items. I was greeted promptly. Reviewed reason for service visit with service tech. Service tech called later to suggest other recommended service items. Car ready earlier than promised. No problems. Also purchased wiper blade replacements for our other Sienna van from Service Counter. Was told to drive into service entrance and they would install the inserts. Returned to service entrance and a mechanic installed the inserts free of charge. Pleased with the experience. More

Routine Service I took my RAV4 in for a regular service appointment and tire rotation. The tire rotation is free because I bought the tires at the dealership and tha I took my RAV4 in for a regular service appointment and tire rotation. The tire rotation is free because I bought the tires at the dealership and that has saved me a lot of money over time. The service technician mentioned several things that I might do to keep up good quality performance and priced them for me. He did not pressure me to move forward with these activities Immediately. I really appreciated how considerate they are in dealing with customers. Overall, it was a great experience. More

Came in for a tire rotation, left in a brand new car I took my RAV4 in for a simple service appointment and asked Kosta Papagianis about my lease end options. Needless to say, I drove away in a brand ne I took my RAV4 in for a simple service appointment and asked Kosta Papagianis about my lease end options. Needless to say, I drove away in a brand new RAV4. More

service change, replace rear muffler and heat Shield Over all service was very good, Courtesy = 5 Timely = 5 Cost = 4 Parts order = 3 (delivery of parts took too long) Customer wai Over all service was very good, Courtesy = 5 Timely = 5 Cost = 4 Parts order = 3 (delivery of parts took too long) Customer waiting area was very clean and well stocked with drinks and snacks, WiFi etc. I will give it a 5+ Keep-up the good work! More

Service Metro Toyota dealership and service department has always gone above and beyond. They are very honest I have no worries when I take my vehicle in for Metro Toyota dealership and service department has always gone above and beyond. They are very honest I have no worries when I take my vehicle in for service or when talking with a dealer about a new car. I went to a closer Toyota dealership to have my car serviced once and will never return I know Drive every single time back out to Metro Toyota it is worth the drive to deal with people of character. More

Consistently excellent service As always my car service was excellent and efficient. Scott Barrier is a real asset to Metro Toyota and provides friendly professional care. Thank yo As always my car service was excellent and efficient. Scott Barrier is a real asset to Metro Toyota and provides friendly professional care. Thank you! However, one sore point is being approached by a sales team member, who pulled up a chair and sat down, as I waited for completion of my car service. This is offensive, aggressive and a poor idea. Please stop this activity in the service area. I was there that day for service, not sales. More

Prepaid Service The prepaid service was provided as advertised. Care got thorough inspection, even windshield wipers were replaced as they were worn. I appreciate t The prepaid service was provided as advertised. Care got thorough inspection, even windshield wipers were replaced as they were worn. I appreciate the honest and careful service. Thanks More

very good I like getting my car serviced here. The staff are always courteous, professional and friendly. The lounge is a nice place to work while I'm waiting. I like getting my car serviced here. The staff are always courteous, professional and friendly. The lounge is a nice place to work while I'm waiting. More