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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.4
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

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September 26, 2018

Great service! I bring my car here for service because they are fast and friendly. They keep me posted on my car’s needs and aren’t pushy to sell me unneeded things. More

by MCHMURA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Talbot
Sep 27, 2018 -

Victory Toyota of Brook Park responded

Thank you for the great 5-star review! We appreciate the feedback and are happy we can take care you and your Toyota! Thanks

September 26, 2018

Recall Customer Service is always great. Reason I drive 35 min to Metro when another dealer is 5 min away. Metro customer service is much better. More

by gaspicer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kilgore
Sep 27, 2018 -

Victory Toyota of Brook Park responded

WOW! Thank you so much! We appreciate your kind words and the 5-stars. We are happy to have you as a part of our Metro family! You are awesome!

September 25, 2018

Kosta is Great Thank you Kosta for a stellar sales experience. You were patient when I couldn't decide a trim level or color. You were very low pressure. I appreciat More

by saraglucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Papagianis
Sep 25, 2018 -

Victory Toyota of Brook Park responded

Thank you for your great review! We appreciate the 5-stars and are happy you had a wonderful experience while working with Kosta, he is great. Thanks again and we hope you are loving your new Toyota!

September 25, 2018

A good experience. Good greeting. Nice lounge. Courteous review of work done. Washed my truck. Look forward to my next service checkup and visit. I'm pleased to have ch More

by grimmterri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo
Sep 25, 2018 -

Victory Toyota of Brook Park responded

Thank you for your awesome 5-star review. We appreciate you taking the time to share your experience and we are happy you are loving your Tacoma! Thanks again!

September 25, 2018

5K Service (Lease) I'm leasing a Corolla iM and recently came in for the complimentary 5K Service appointment. I've been leasing from Metro Toyota for a while now, and t More

by mikelp629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember any names; sorry!
Sep 27, 2018 -

Victory Toyota of Brook Park responded

Thank you for the outstanding review, we appreciate your feedback! We hope you are enjoying your Corolla iM!

September 24, 2018

Great Service Outstanding service in reference to my buying a car. I thank you all for your outstanding service. Thanks a million ! Have a great fall #HappySell More

by hamilton.yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo
Sep 25, 2018 -

Victory Toyota of Brook Park responded

Thank you a million more! We appreciate your awesome feedback and are thankful for customers like you!

September 24, 2018

Thank you This was my initial service appointment, since purchasing my Toyota Camry. This also included the replacement of a scratched windshield. The work on More

by MARLAJLOEHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Guffy and the lovely woman in service checkout who filled our papers for me for a loaner., Stephanie Talbot
Sep 25, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for you great review, and the 5-stars! We appreciate you sharing your experience and we are delighted you had such a wonderful Service Department visit! Thanks again for choosing Metro Toyota! You're awesome!

September 20, 2018

Quick, fast, and friendly service! I do not remember the gentleman who helped me, but he had an awesome beautiful man bun. He was friendly, kind, and professional. I look forward to More

by loriscurka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the employees name.
Sep 22, 2018 -

Victory Toyota of Brook Park responded

Thank you for your nice review. We appreciate your feedback! Thanks for choosing Metro Toyota.

September 19, 2018

Handled professionally I had my 15,000 mile service done and was treated very professionally. They even checked a recall and I was out ot there with a washed serviced recall More

by WILLIAM.SUTCLIFFE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Sep 20, 2018 -

Victory Toyota of Brook Park responded

Thank you William! We appreciate your kind words for our Service Department. We are happy you are happy. Thanks again for choosing Metro Toyota!

September 18, 2018

Excellent, fast service. Great, polite people. I took my car in for its 15,000 mile service. I was in and out in about 20 mins. The service people were very helpful, polite & efficient. I love deal More

by awade2749
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Sep 18, 2018 -

Victory Toyota of Brook Park responded

Thanks for the excellent review! We are happy we could be fast and efficient for you. We appreciate your feedback. Thank you again!

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