Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Service Got Air Conditioning to work like new. Scheduled appointment quickly, convienlently and with ease. Wait time was very minimal. Waiting area is very co Got Air Conditioning to work like new. Scheduled appointment quickly, convienlently and with ease. Wait time was very minimal. Waiting area is very comfortable and relaxing. More
Ver y good Muy buen servicio el personal es muy amable y tienen personas que hablan español .así me puedo comunicar mejor ya que no hablo mucho ingles.eso es mu Muy buen servicio el personal es muy amable y tienen personas que hablan español .así me puedo comunicar mejor ya que no hablo mucho ingles.eso es muy importante porque hay muchos hispanos que no pueden comunicarse en ingles. More
Joe Rogers When ever I come in for service, It is always done properly and timely. If there is a special or coupon out there somewhere, Even if I left mine at ho When ever I come in for service, It is always done properly and timely. If there is a special or coupon out there somewhere, Even if I left mine at home, I still get the special price. The waiting area is comfortable and accommodating. I wouldn't go any where else. Great Job! More
Wheel Alignment Service was courteous and friendly and car was finished as estimated! Bravo! All service personnel were busy and involved with customers. Waiting area Service was courteous and friendly and car was finished as estimated! Bravo! All service personnel were busy and involved with customers. Waiting area was filled but comfortable! More
Service Repairs Experienced a little misunderstanding regarding a service coupon. However the situation has been resolved satisfactorily to my benefit and Mr. Wise w Experienced a little misunderstanding regarding a service coupon. However the situation has been resolved satisfactorily to my benefit and Mr. Wise was very professional in the resolution. More
Nice area when you have to wait for the car This service center is always well maintained. Chairs are comfortable, coffee, tea and breakfast bakery items are available. It makes the wait less This service center is always well maintained. Chairs are comfortable, coffee, tea and breakfast bakery items are available. It makes the wait less painful. I just brought a book and read until my car was finished. Service is always good, unlike some repair shops I have been to in the area. Stephanie was nice to work with and the first time I came in explained everything that needed to be done. I find pricing a little high, but the quality is always excellent so I shouldn't complain :). More
Good service The dealership got back to me in a timely manner and I was able to get an appointment the next day. It was unfortunate that the switch went bad right The dealership got back to me in a timely manner and I was able to get an appointment the next day. It was unfortunate that the switch went bad right after the warranty expired and I had to pay for the repairs. More
No Complaints Does everything quickly, nice place to wait. No complaints. Don't want to have to think about car repairs or the service center, just take it every 5, Does everything quickly, nice place to wait. No complaints. Don't want to have to think about car repairs or the service center, just take it every 5,000 miles and not have to worry about it otherwise. This place makes that possible. I don't remember who I worked with so I just checked a name. Sorry. More
Excellent service. Came into Metro Toyota for routine Oil Change. Service Manager Maggie Colan took care of me. I asked for an experienced Technician to work on my veh Came into Metro Toyota for routine Oil Change. Service Manager Maggie Colan took care of me. I asked for an experienced Technician to work on my vehicle. My battery CCA was below the lowest range from the manufacturers specifications. Quoted me a price on a 84-month battery. Was installed promptly as we waited. Complimentary Car Wash as usual. Maggie was very courteous and professional. Would bring my vehicle back for futher service in the future. An Excellent rating. More
Always great Service I've always been happy with the service I receive at Metro Toyota. Today was no different. The young man who assisted me to the service desk was ext I've always been happy with the service I receive at Metro Toyota. Today was no different. The young man who assisted me to the service desk was extremely polite and helpful, since I had a knee problem and was very slow walking. He even offered me to lean on him, how sweet!!! Dominck at the service desk was very polite and helpful as well. I am never disappointed with the polite, courteous service here; and always with a smile. :) More