Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
40,000 visit all good It was fast and car was washed !! I love getting coffee and waiting there it is a pleasant environment. I'm glad i got the extended service program ke It was fast and car was washed !! I love getting coffee and waiting there it is a pleasant environment. I'm glad i got the extended service program keeps me up to date looking to get tires in October. More
Very easy Great people to work with in the ownership, sales and service areas. Helpful in every way making the whole experience very simple.... Something not Great people to work with in the ownership, sales and service areas. Helpful in every way making the whole experience very simple.... Something not always experienced elsewhere. More
It wasn't the best experience The customer service representative wasn't friendly at all. She was polite enough but with vibes of irritation. The work on the car was done properl The customer service representative wasn't friendly at all. She was polite enough but with vibes of irritation. The work on the car was done properly. The price and waiting time were reasonable. More
Quick and professional My mainatenace took exactly 45 minutes (on the nose with what they told me). Everyone was nice, approachable and professional. The customer lounge is My mainatenace took exactly 45 minutes (on the nose with what they told me). Everyone was nice, approachable and professional. The customer lounge is a great plus! More
Always great service at Metro Scott in the service department is the best. Have been dealing with him for 20 years and he is always polite, friendly, professional and kind. Great Scott in the service department is the best. Have been dealing with him for 20 years and he is always polite, friendly, professional and kind. Great guy and great service! More
Quick, Affordable, Quality Service I just started taking my 2006 Camry to Metro Toyota. My experience has been GREAT from the minute I pull the car into their service area. I'm checked I just started taking my 2006 Camry to Metro Toyota. My experience has been GREAT from the minute I pull the car into their service area. I'm checked in quickly, the tech advisers seem to all know their stuff, the work is done well & quickly. One last note, the Customer waiting area is better than any others I've been in (Plenty of room, tv's, fish tank, coffee and some pastry. What more can you ask for! :) More
Professional service every time I've been coming to Metro Toyota for many years and have yet to be disappointed with any one in sales or service. Keep up the good work! I've been coming to Metro Toyota for many years and have yet to be disappointed with any one in sales or service. Keep up the good work! More
Excellent service & care Great service every time. only take my cars there!! Everyone is so nice & they tell you up front what is wrong with your car & the price. No hidden Great service every time. only take my cars there!! Everyone is so nice & they tell you up front what is wrong with your car & the price. No hidden or miscommunication! More
Welcoming and friendly customer service! Maggie greeted me with a smile and listened! I had time constraints and she took the time to make sure I met my next appointment. She was easy to ta Maggie greeted me with a smile and listened! I had time constraints and she took the time to make sure I met my next appointment. She was easy to talk with from start to finish. She also took the time to give me two estimate prices for future purchase of tires. I tend to always forget to give my coupon before the work is completed! Came home again with coupon! Maybe it would helpful if service could ask, "Do you have any coupons today?" I know we are responsible for this, however, there could be so many things on people's minds that they just simply forget and wish they could have gotten a discount on the price. Overall, excellent service! Thank you, Alicia More
Repairs,maintenance and recall Every time i need something done (which isn't often), everyone is kind and professional. Work was done in the time stated. I am partially handicapped Every time i need something done (which isn't often), everyone is kind and professional. Work was done in the time stated. I am partially handicapped and they brought my car to me when it was done. I''ve owned two Toyotas (leased and then purchased) from Metro and plan to buy my next car from them. More