Back

Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

Sort by
May 08, 2018

Tire rotation general service Had tire rotation and general maintenance done on my Rav service was quick they washed my vehicle did a very good job. Very satisfied with this dealer More

by LROSEN1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari, Devin Rupert
Jul 07, 2018 -

Victory Toyota of Brook Park responded

We sincerely thank you for your kind words! We are happy you had such a wonderful experience with our Service Department. Thanks again for choosing Metro Toyota. We appreciate you!

May 08, 2018

Great service Although I only had a minor concern with my car I was treated very courteously and quickly. Everything turned out great and I am well pleased with my More

by daisysjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind words. We appreciate you taking the time to share your Service Department experience with us.

May 07, 2018

Excellent expedient service Friendly and expedient service. Love the playroom for kids. Helpful scheduling next appointment and ordering a new key fob. I will be back - even afte More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry- I don’t recall name
Jul 07, 2018 -

Victory Toyota of Brook Park responded

We are delighted you are a Happy Customer! We appreciate your kind words for our Service Department and are always here to help! Thanks again for choosing Metro Toyota and we look forward to helping you in the future!

May 05, 2018

professional, quick and great quality of work and Everyone w superior experience. clean facility, friendly employees, professional work.. will definately come back and recomend to friends and family.. Very pleas More

by BOBMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for the outstanding review! We truly appreciate you taking the time to share your Service Department experience. You're awesome and thanks again! - Your Metro Toyota family

May 04, 2018

Excellent Service, friendly people Needed an oil change. Excellent service with friendly dealer people. Scott handled everything wonderfully! Had some coffee and bakery while I waited More

by sgeorge64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Wow! Such a nice review of our Service Department, thank you! We are happy you were treated so well and were comfortable for your visit! We appreciate your kind words are are thankful for customers like you. - Your Metro Toyota family

May 04, 2018

All went well Everything went as expected. It was done in the length of time Sarah stated. I take their word for what was done as I don't understand car parts More

by MLOWTHER36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for your nice review. We are delighted everything was as expected for your Service visit. We appreciate you!

May 04, 2018

As usual Class act! Always the friendliest and honest service with a smile. Waiting area is always clean. Fresh coffee is always out. Best of the best! More

by dialysis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jul 07, 2018 -

Victory Toyota of Brook Park responded

WOW!!! What a great review of our Service Department! We are happy to know you are treated so well. We appreciate your kind words and want to thank you for choosing Metro Toyota.

May 03, 2018

Well done. We've been Metro customers for many, many years and the service continues to be excellent. We're especially appreciate being able to switch cars with More

by JudyCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schneider
Jun 28, 2018 -

Victory Toyota of Brook Park responded

Thank you, Judy! It is my pleasure to assist you! We hope that your love your new Toyota!!

May 03, 2018

Superior Service! Superior customer service! I have bought or leased 6 cars in the past 8 years, and I highly recommend Metro Toyota. They are the best in every way! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shillinger
Jun 28, 2018 -

Victory Toyota of Brook Park responded

You are the best in every way!! Thank you for taking the time to write such a gracious review! Thank you for your loyalty!

May 03, 2018

quick service for flat tire (replaced) They were able to take care of me right away after tire had a piece of metal in it. we were also leaving for vacation in SC the next day. They also ch More

by Jknabber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Victory Toyota of Brook Park responded

We hope you had an enjoyable and safe vacation! Thanks for the kind review!

...
178
...