Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Quick, easy & efficient We've been going to Metro for over 25 years, and have always found their service to be top-notch. I was just in for an oil change, & went out for a w We've been going to Metro for over 25 years, and have always found their service to be top-notch. I was just in for an oil change, & went out for a walk while waiting. Scott called me to report a recommended change of cabin & engine filters, to which I agreed. Car was ready in an hour, clean & ready to go. Waiting room is pleasant, and appreciate the coffee & snacks. More
Oil change The waiting room is very nice. I just finished my 2nd complementary oil change. I bought a used car from Metro Toyota, and the 1st 3 oil changes are The waiting room is very nice. I just finished my 2nd complementary oil change. I bought a used car from Metro Toyota, and the 1st 3 oil changes are complimentary. More
Recall repairs This dealership called me to have my recall issues completed, which was quite a bonus because otherwise I may not have had the worked completed in tim This dealership called me to have my recall issues completed, which was quite a bonus because otherwise I may not have had the worked completed in time to prevent extensive damage to my drive train that was found during the servicing of the vehicle. I would like to thank Mike and the team for getting this problem not only repaired but finding that it was still under warranty and saving me thousands of dollars. As a travel nurse, my 2010 Rav 4 must be more than just dependable and I appreciate the dealership for being concerned enough to keep it in tip top condition for the responsibility. They were fast, friendly and efficient and didn't try to steer me into a newer vehicle. Very Impressive Service! Teri Tetzel More
They fixed my concern. I have been purchasing my vehicles from Metro Toyota for 30 years because they are trustworthy and I am given a fair deal when I purchase a vehicle. I have been purchasing my vehicles from Metro Toyota for 30 years because they are trustworthy and I am given a fair deal when I purchase a vehicle. The Service Department does not do work that I do not need which was not always the case with other vehicles that I owned which is why I switched to Toyota 30 years ago. More
As expected, smooth and quick Process is simple-comfortable lounge with coffee and snacks, quick service, polite personnel. Service area and sales area is clean. Toyota dealer in Process is simple-comfortable lounge with coffee and snacks, quick service, polite personnel. Service area and sales area is clean. Toyota dealer in Pharr, Texas has an awesome snack/lunch area where food and drinks, ice cream can be brought. More
FJ maintenance Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the g Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the great work! More
Great service! Recently had routine service appointment. Easily scheduled and service provided at a reasonable cost. Would recommend Metro Toyota to all Toyota ow Recently had routine service appointment. Easily scheduled and service provided at a reasonable cost. Would recommend Metro Toyota to all Toyota owners. Online scheduling is an advantage. More
great as always I love that I can wait for an hour and get the car back and get to work, I'm glad I got the extra-care to keep up just had my 35k checkup I love that I can wait for an hour and get the car back and get to work, I'm glad I got the extra-care to keep up just had my 35k checkup More
The best Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs More
Torque converter repair and oil change maintenance My experience at Metro Toyota a couple weeks ago was awesome! I was really nervous about my car issues and wasn't sure if the problem was major or mi My experience at Metro Toyota a couple weeks ago was awesome! I was really nervous about my car issues and wasn't sure if the problem was major or minor. Scott helped me a great deal, set me up with a loaner car and had the team resolve my car issues without any trouble! I left Metro Toyota relieved and my car felt like new. Thank you for all of your help and excellent customer service. All of my questions were answered. More