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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

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April 18, 2018

Great! The service was very personable; a very complete job was done; Metro Toyota was very good at explaining everything; the shuttle service was really gre More

by MPDOHERTY7274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, The shuttle driver., Sarah Byrne
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Sarah in our Service Department and with Ken, the shuttle driver at Metro Toyota! We appreciate you!

April 18, 2018

Quick and friendly Scheduled oil change was on time and completed quickly. Technician very friendly and explained process and reviewed service with me. No complaints! W More

by ANNELAUXMANBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with our Service Department at Metro Toyota! We appreciate you!

April 18, 2018

Great sales and service at Metro Fast, courteous and very good service. Like free oil changes for first 25,000 miles. nice efficient salesman when I purchased the car who gave me More

by SJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with our Service Department and Robert in our Sales Department at Metro Toyota! We appreciate you!

April 18, 2018

Easy, efficient professional Easy, efficient and professional. I came in for service and they went above and beyond . Good coffee, too.Spoke with Sam Ibrahim about possibility of More

by pca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Our Service Department and with Sam in our Sales Department at Metro Toyota! We appreciate you!

April 17, 2018

Excellent Ramona was very helpful did not rush me thru my visit to metro explained all the bells and whistles associated with my 2017 Prius purchase this is my More

by Tdog
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Ramona in our Sales Department at Metro Toyota! We appreciate you and hope that yo love your Prius!

April 17, 2018

Great service Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and t More

by IZOSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Jim greenfield, Scott Barrier, Maggie Colan, and Mike Hanna in our Sales and Service Departments at Metro Toyota! We appreciate you!

April 17, 2018

very positive,excellent and speedy service Sarah checked me in. She came right over to me as soon as I pulled in and directed me to her station. . She was super informative and answered all my More

by SHERRI.PROHASKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Sherri! We are happy to hear your experience with Sarah in our Service Department at Metro Toyota! We appreciate you!

April 16, 2018

Excellent service. Maggie was very courteous and professional. Went into dealership for oil change. Tech found slight gasket leak near belt tensioner chain area. Had More

by John and Barb K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review John and Barb! We are happy to hear your experience with Maggie in our Service Department at Metro Toyota! We appreciate you!

April 14, 2018

Quuck, pleasant waiting room. In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metr More

by MLM218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Joe Rogers in our Service Department at Metro Toyota! We appreciate you!

April 14, 2018

Every customer is important Your staff is always pleasant and helpful. Once, when I was concerned about the car pulling to one side, the Service Manager himself took the time to More

by Satisfied Client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All I meet at Metro Toyota are pleasant and helpful, Chris Shillinger, Jake Donnelly
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Pat and Barry in our Sales Department and Jim Wise, Our Service Manager at Metro Toyota! We appreciate you!

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