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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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April 06, 2018
service Great service have been dealing with Metro Toyota for forty years and have always been satisfied with the people working there and being a great help Great service have been dealing with Metro Toyota for forty years and have always been satisfied with the people working there and being a great help to me. More
by pmpjr27
Verified CustomerEmployees Worked With
April 06, 2018
Pleased with the service & wait time. While pleased with service I am not a fan of the drop off & pick up area that changed from previous setup. Very pleased with actual time of service th While pleased with service I am not a fan of the drop off & pick up area that changed from previous setup. Very pleased with actual time of service that was less than estimated. More
by RENAE.BARLOW
Employees Worked With
Devin Rupert
April 06, 2018
15,000 mie check up.Metro Toyota consisten Metro Toyota consistently provides me with quick and professionally delivered auto service so I don't have to worry about the state of health of my ca Metro Toyota consistently provides me with quick and professionally delivered auto service so I don't have to worry about the state of health of my car.. More
by Andy D
Employees Worked With
Sarah Byrne
April 06, 2018
Oil change Would have got a tire rotated if they offered a coupon very unhappy with it had the coupon at home in mail did not go home and see mail did not know I Would have got a tire rotated if they offered a coupon very unhappy with it had the coupon at home in mail did not go home and see mail did not know I had one ! Will tell everyone the experience I had unhappy they did not offer it to me without the coupon More
by Fatcat50
Employees Worked With
Don't remember
April 05, 2018
Very pleasant I was waiting quite some time and the Lady ( unaware of her name) come up to me and went and checked on the status of my car. I was waiting quite some time and the Lady ( unaware of her name) come up to me and went and checked on the status of my car. More
by THERESACALE
Employees Worked With
April 05, 2018
Easy Breezy The reason for my visit was for my 2017 RAV to have it's 10,000 mile check up. As always, Metro Toyota is very professional and courteous. They pro The reason for my visit was for my 2017 RAV to have it's 10,000 mile check up. As always, Metro Toyota is very professional and courteous. They provide a comfortable area for waiting on your vehicle, with coffee and snacks, which is great. When your vehicle is ready they come to the waiting area and explain what they have accomplished and direct you to your car. More
by rachelsonc1
Employees Worked With
Devin Rupert
April 05, 2018
very quick, friendly and efficient I gave the review a rating of EXCELLENT! My service representative was courteous, polite, efficient and friendly. He is an asset to Toyota. Ser I gave the review a rating of EXCELLENT! My service representative was courteous, polite, efficient and friendly. He is an asset to Toyota. Service was completed in minimal time. More
by Sandy
Employees Worked With
April 05, 2018
First check-up Greeted with a smile, gentlemen very polite. Nice area while I waited, clean & good coffee. Service did not take long, young man answered my question Greeted with a smile, gentlemen very polite. Nice area while I waited, clean & good coffee. Service did not take long, young man answered my questions before I left. More
by COLE8613@roadrunner.com
Employees Worked With
Do not know name of young man in service department.
April 05, 2018
Service on 4/4/18 Excellent service. Did not have to wait long to do service on my Camry 2017. Service Advisor, Scott was very knowledgeable about what needs to be don Excellent service. Did not have to wait long to do service on my Camry 2017. Service Advisor, Scott was very knowledgeable about what needs to be done on the car and no hidden charges or unnecessary service. More
by FLORESCC1015
Employees Worked With
April 04, 2018
Safety recall and other maintenance work The service employees were pleasant and attentive. Every action with the car was carefully explained. The refreshments were fresh and varied. The wai The service employees were pleasant and attentive. Every action with the car was carefully explained. The refreshments were fresh and varied. The waiting room was clean and comfortable. More
by jackiek63072
Employees Worked With
