Back

Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

Sort by
March 21, 2018

Very efficient maintenance. They get my car in and get it out. I like that they bring things to my attention and will show me what needs the attention. More

by DENNISMDINGOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 107 Perenkovich, Joe
Jul 11, 2018 -

Victory Toyota of Brook Park responded

Thanks for the great review! We appreciate your kind words and are happy your visit was quick and efficient. Thanks again for choosing Metro Toyota!

March 21, 2018

Regular Maintenance Friendly and courteous associates. Going on a trip and they made sure my vehicle was in good condition. Before making any repairs/filter replacement More

by TESLERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Guffy (remember Emma from previous years - very friendly), Maggie Colan
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Ken, Maggie, and our Service Department at Metro Toyota! We appreciate you!

March 21, 2018

Toms car Once again Metro did it again. In and out in 30 minutes. Best service department I have every dealt with and we have been there for 35 years and over More

by Schmiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Schmiti! We are happy to hear your experience with Dominic and our Service Department at Metro Toyota! We greatly appreciate your continued patronage!

March 21, 2018

30K mile Tundra scheduled service The service dept. at Metro is by far the best experience I've ever had with any dealership that I've dealt with my entire life. More

by donho1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Wow, that says a lot! Thank you very much for your kind review! We are happy to hear your experience with Joe Rogers and our Service Department at Metro Toyota! We appreciate you!

March 21, 2018

Excellent Service Explanation of service and parts needed Reasonable "wait time'. I'm a 'long time' customer, an have always been satisfied with the excellent and rel More

by CAHENNINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Dominic and our Service Department at Metro Toyota! We appreciate you and your continued patronage!

March 21, 2018

90,000 mile service I really appreciated my service tech, Joe, for going above and beyond when I came in for the 90,000 mile service. He carefully checked the service rec More

by drforthus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Joe Rogers and our Service Department at Metro Toyota! We appreciate you and your faith in us!

March 21, 2018

Pleased with service department Very pleasant person to work with. Explained in detail about what service was done with our Mini van. After a long time brought our van for service h More

by KAUSIK6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Stephanie and our Service Department at Metro Toyota! We appreciate you and look forward to servicing your vehicle again!

March 20, 2018

Stephanie was very helpful and freindly Friendly and easy to work with. I wish they could have found the noise that the van makes. The rumbling sound when giving the van gas. More

by BRECKELJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for taking the time to write this review, James! Sometimes those bothersome noises are so hard to find. I would think, given the opportunity and some additional time, that we would be able to find the little bugger. Please keep us in mind as we appreciate you!

March 20, 2018

Quick service I was told "45 minutes to an hour" for my routine service. (Oil change, tire rotation, inspection) No problem, but I forgot my glasses. Got some cof More

by geoatpath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall, but I think it was Janice?
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Grab your glasses...Thank you very much for your kind review! We are happy to hear your experience with our Service Department at Metro Toyota! We appreciate you!

March 20, 2018

Good Experience They took me in quickly. Everyone was pleasant. Things were done efficiently. Devin was very helpful. Service was completed when I came to pick up my More

by EVA.BLANKENSHIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Eva! We are happy to hear your experience with Devin and our Service Department at Metro Toyota! We appreciate you!

...
188
...