Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Very efficient maintenance. They get my car in and get it out. I like that they bring things to my attention and will show me what needs the attention. They get my car in and get it out. I like that they bring things to my attention and will show me what needs the attention. More
Regular Maintenance Friendly and courteous associates. Going on a trip and they made sure my vehicle was in good condition. Before making any repairs/filter replacement Friendly and courteous associates. Going on a trip and they made sure my vehicle was in good condition. Before making any repairs/filter replacement - I was consulted and agreed to their recommendations. They keep me informed about my vehicle maintenance. More
Toms car Once again Metro did it again. In and out in 30 minutes. Best service department I have every dealt with and we have been there for 35 years and over Once again Metro did it again. In and out in 30 minutes. Best service department I have every dealt with and we have been there for 35 years and over 20 cars. Thank you Metro Toyota. More
30K mile Tundra scheduled service The service dept. at Metro is by far the best experience I've ever had with any dealership that I've dealt with my entire life. The service dept. at Metro is by far the best experience I've ever had with any dealership that I've dealt with my entire life. More
Excellent Service Explanation of service and parts needed Reasonable "wait time'. I'm a 'long time' customer, an have always been satisfied with the excellent and rel Explanation of service and parts needed Reasonable "wait time'. I'm a 'long time' customer, an have always been satisfied with the excellent and reliable service at reasonable pricing. More
90,000 mile service I really appreciated my service tech, Joe, for going above and beyond when I came in for the 90,000 mile service. He carefully checked the service rec I really appreciated my service tech, Joe, for going above and beyond when I came in for the 90,000 mile service. He carefully checked the service records to see if some of the things included were really needed and customized the package so that I saved nearly $100 and still know that my vehicle is in great shape for whatever drive I might want to make. It is this kind of attention that has built my trust and makes me want to try no other dealer. The ease of getting an appointment, the personal attention, the speed of service, and a fair price all have made me a very loyal MetroToyota customer. More
Pleased with service department Very pleasant person to work with. Explained in detail about what service was done with our Mini van. After a long time brought our van for service h Very pleasant person to work with. Explained in detail about what service was done with our Mini van. After a long time brought our van for service here. Happy that we did. Thanks More
Stephanie was very helpful and freindly Friendly and easy to work with. I wish they could have found the noise that the van makes. The rumbling sound when giving the van gas. Friendly and easy to work with. I wish they could have found the noise that the van makes. The rumbling sound when giving the van gas. More
Quick service I was told "45 minutes to an hour" for my routine service. (Oil change, tire rotation, inspection) No problem, but I forgot my glasses. Got some cof I was told "45 minutes to an hour" for my routine service. (Oil change, tire rotation, inspection) No problem, but I forgot my glasses. Got some coffee, had a danish, wandered the showroom, and then sat down to read on my tablet. xxxx! no glasses! Increasing the font wasn't too helpful, so I settled in to watch TV and finish my coffee...."Mr. Easton?" "thats me.." "we're all done" It's only been 30 minutes! Awesome! thanks for the quick service! More
Good Experience They took me in quickly. Everyone was pleasant. Things were done efficiently. Devin was very helpful. Service was completed when I came to pick up my They took me in quickly. Everyone was pleasant. Things were done efficiently. Devin was very helpful. Service was completed when I came to pick up my car. More