Victory Toyota of Brook Park - Service Center

FIVE STAR SERVICE EVERY TIME! Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain a Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain amazed at the high level of customer service consistently delivered by Metro Toyota staff members. More

Satisfied customer Timely, friendly service on a routine maintenance issue and a car wash too! Comfortable waiting area and competent service providers who provide feed Timely, friendly service on a routine maintenance issue and a car wash too! Comfortable waiting area and competent service providers who provide feedback and answer questions More

Metro Toyota is the #1 Service Dealer in Cleveland!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! More

Oil change and tire rotation Service was thorough and quickly done. The waiting area was neat and refreshments were available. Staff was friendly and helpful. The car was cleaned Service was thorough and quickly done. The waiting area was neat and refreshments were available. Staff was friendly and helpful. The car was cleaned and I felt comfortable that it was at an optimal and safe performance level. The service and customer attention was excellent. More

Wonderful!! They made the appointment to fit my crazy schedule. I was a half hour early and they took me anyway. They reviewed everything and did the warranty wo They made the appointment to fit my crazy schedule. I was a half hour early and they took me anyway. They reviewed everything and did the warranty work. The service area and bathrooms were clean and neat. There even was coffee -- free as well as some pastry -- free. They came and got me when the work was done. They even washed my very dirty car. This was a wonderful experience. More

Exceed Expectations Very friendly and informative employees. Service is top notch. Nice waiting area and coffee and treats are a good touch. Have been dealing with Metro Very friendly and informative employees. Service is top notch. Nice waiting area and coffee and treats are a good touch. Have been dealing with Metro Toyota since 1979 and have high respect for them as a dealer and top rated service. More

service oil, check eng light I was surprised at your $99 charge to check why my check engine light was on. I declined, but would have had it fixed if i knew what was wrong and the I was surprised at your $99 charge to check why my check engine light was on. I declined, but would have had it fixed if i knew what was wrong and the cost to fix. More

Dom my advisor was a spectacular special person What a great individual who made sure my every fancy was taken care of. He was in and out and done super fast. He finished before I even knew he start What a great individual who made sure my every fancy was taken care of. He was in and out and done super fast. He finished before I even knew he started! Would recommend Dom to anybody to get it done fast and properly! More

Friendly,efficient,comfortable I pulled into the service area and a man logged me in and directed me to Sara who processed my request. I went to the waiting area , coffee and pastry I pulled into the service area and a man logged me in and directed me to Sara who processed my request. I went to the waiting area , coffee and pastry were great. I spoke with Chad Higgins who was the reason I purchased a Toyota, super nice guy. My van was ready in the one hour that I was told. The whole experience was great. Everyone was friendly. The pace was spotless and comfortable. More

Best service ever Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated and unexpected touch More