Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Sort by
October 24, 2022
I have been a customer for over 30 years and always had excellent service. Will stay a customer excellent service. Will stay a customer More
by revbettyd
Verified CustomerEmployees Worked With
October 23, 2022
The staff is friendly and the mechanics do a nice job. They let you know what needs to be done before starting the work. They let you know what needs to be done before starting the work. More
by GLUCHANSKY
Employees Worked With
October 22, 2022
My car was sent there from the collision center due to some minor adjustment. Whatever was done was fine. The Dealership, however, didn’t have their paperwork correct and contacted me to pick up the car c some minor adjustment. Whatever was done was fine. The Dealership, however, didn’t have their paperwork correct and contacted me to pick up the car causing confusion for all involved. Not a big deal but you inquired about service and this is a service issue to pay attention to. More
by JEANETTEBECKA
Employees Worked With
I didn’t work with anyone outside of the collision center and Danny Booth contacted me from the dealership.
October 22, 2022
This has been my dealership since my first Celica in the 1970’s. I always appreciate being updated on the condition of my Toyota, what was repaired and what might need attention in the future. 1970’s. I always appreciate being updated on the condition of my Toyota, what was repaired and what might need attention in the future. More
by mmular35
Employees Worked With
Don’t remember.
October 22, 2022
Quick and efficient! Always confident that the job is done right! Polite staff and always ready to answer any question Always confident that the job is done right! Polite staff and always ready to answer any question More
by bethmurphyjackson
Employees Worked With
October 22, 2022
Quick and curteous service. Waiting area is very comfortable as well. Will go back next time. Waiting area is very comfortable as well. Will go back next time. More
by Vibhav
Employees Worked With
October 22, 2022
I am always treated with courtesy from the time I arrive until my vehicle h=is ready for me to leave. Coffee and smacks are provided while you wait for your service. If the service id going to involve mor until my vehicle h=is ready for me to leave. Coffee and smacks are provided while you wait for your service. If the service id going to involve more than you came in for that staff will come am update you as to the progress of your vehicle. The cost of service is fair. More
by orbrath
Employees Worked With
October 22, 2022
Ease of setting up appointment. Great service. Reliable. Most are friendly. Wash my car. Ability to wait. Great service. Reliable. Most are friendly. Wash my car. Ability to wait. More
by gbarn4729
Employees Worked With
October 22, 2022
Came for oil change and noise under car $2300 later the noise is still there. noise is still there. More
by FROGLADY144109
Employees Worked With
October 21, 2022
I have had my van serviced here since I bought it from them. The service is always first rate. The service is always efficient. It is always a good experience. them. The service is always first rate. The service is always efficient. It is always a good experience. More
by ricweb71
Employees Worked With
