Victory Toyota of Brook Park - Service Center

Service was quick and very informative, Mike was my service writer very polite young man, give him a raise please, and then give yourself one service writer very polite young man, give him a raise please, and then give yourself one More

Great experience I am not a writer. I love the gift sho. I BUY AT LEAST $30.00-35.00 worth of cards every time I have an appointment sho. I BUY AT LEAST $30.00-35.00 worth of cards every time I have an appointment More

Great customer service every time I come in! They are efficient, knowledgeable, and very understanding. Great people, and I will definitely be back for my services efficient, knowledgeable, and very understanding. Great people, and I will definitely be back for my services More

Fair and friendly. Comfortable waiting area. Been coming to same dealership for years. Usually very satisfied. Have recommended the dealership to many friends and relatives. to same dealership for years. Usually very satisfied. Have recommended the dealership to many friends and relatives. More

I've been to many dealerships, Metro Toyota has to be at or near the top of that list. Very cool place, people, attitude, appearance...everything you could ask for. or near the top of that list. Very cool place, people, attitude, appearance...everything you could ask for. More

I have been coming to Metro Toyota for years, but this latest service call was not great. I sent my daughter in with her care to have a recall done and to look at the power window not operating. $135 char latest service call was not great. I sent my daughter in with her care to have a recall done and to look at the power window not operating. $135 charge for diagnostic. then told that the window repair was and additional $950 and no guarantee that it would be fixed. that doesn't seem like a great answer an it certainly is a very costly estimate to repair 1 power window! disappointed. More

Brought in my wife's auto for an unscheduled front end emergency repair. I was informed it would require at least 2 hours to determine the damage. Waited in the customer room. Two hours later I got the ve emergency repair. I was informed it would require at least 2 hours to determine the damage. Waited in the customer room. Two hours later I got the vehicle back, the minor damage sustained fixed at no cost to her. And to my pleasant surprise the outside cleaned. Well, service as this keep us loyal to Toyota More

I came to the Toyota dealer for an oil change and tire rotation and asked that the battery be checked. I had a past experience with a previously owned Camry in which I had the car in for a similar check. rotation and asked that the battery be checked. I had a past experience with a previously owned Camry in which I had the car in for a similar check. After I left the dealership I went to eat and found the battery was dead when I returned to the car. I called the dealership and was told to have it towed in. I could not do that because my husband was in the hospital and wanted to get to him. So I called AAA and they came out and replaced the battery for me. The timeline this time was about the same, i.e., between 4-1/2 and 5 years. The service technician told me that the battery was weak and had it replaced. Otherwise the amount of time for service was satisfactory. More

Perfect in every way. Never disappointed me abd I bought a vehicle here 11 years ago that I’m still driving to this day. Ease of getting in abd rental vehicle for when service is being done. Ease in every w a vehicle here 11 years ago that I’m still driving to this day. Ease of getting in abd rental vehicle for when service is being done. Ease in every way. Thanks More

I was not updated on the status of the car plus I was charge for services I did not request. I guess that what happens when you have coupon. charge for services I did not request. I guess that what happens when you have coupon. More