Victory Toyota of Brook Park - Service Center

Great reliable and friendly service. I would highly recommend to others. And also consider the dealership for our next purchase next year. Thank you for the service. recommend to others. And also consider the dealership for our next purchase next year. Thank you for the service. More

My visit was fast, efficient and identified a problem that i was struggling figuring out. courteous and did the work as expected, cost was reasonable that i was struggling figuring out. courteous and did the work as expected, cost was reasonable More

perfect customer service responds , they send me a reminder for my car maintenance . they are so flexible with the appts , and when i went their they took me write on time , the waiting time was perf reminder for my car maintenance . they are so flexible with the appts , and when i went their they took me write on time , the waiting time was perfect and the y have good coffee. More

Fast friendly service every time. Got my tires on for with a decent price. I had less than an hour wait and a free car wash. It’s like driving a new car again. with a decent price. I had less than an hour wait and a free car wash. It’s like driving a new car again. More

Very impressed with my first time coming in for service. Very large and spacious lobby and very quick turnaround. Very happy with my new dealership. Very large and spacious lobby and very quick turnaround. Very happy with my new dealership. More

Very impressed that work was done quickly, but I did get a ride home so I could work on MY projects while the car was being repaired. Driver retrieved me, after first phoning me. Very polite and efficie a ride home so I could work on MY projects while the car was being repaired. Driver retrieved me, after first phoning me. Very polite and efficient. I feel so much better now, knowing safety has been restored to my car! More

The service advisor was very friendly and worked with me to ensure that the service completed was what I needed. The service was completed in a very timely manner, and the service advisor explained very we to ensure that the service completed was what I needed. The service was completed in a very timely manner, and the service advisor explained very well what was done. The service was fully and thoroughly completed. More

The service advisor was very friendly and worked with me to ensure that the service completed was what I needed. The service was completed in a very timely manner, and the service advisor explained very wel to ensure that the service completed was what I needed. The service was completed in a very timely manner, and the service advisor explained very well what was done. The service was fully and thoroughly completed. More

This was for an airbag recall. Everybody I dealt with was good humored and helpful and the job was done with dispatch indicating efficiency, My car was filthy from a COVID Winter in Ohio and concern ab was good humored and helpful and the job was done with dispatch indicating efficiency, My car was filthy from a COVID Winter in Ohio and concern about having a stranger round my car during the pandemic (by that time I had had my shots). When I collected the car it was sparkling clean. Way to go Metro Toyota! I’m sorry but I don’t remember names. That Everybody does it doesn’t help when a website demands you give stars for a category that does not apply. In this case the price did not apply and I have no idea how much the job cost. I will give 5 stars but they are meaningless. . More

DISAPPOINTED!!!!. First, they didn't even acknowledge your car was there for a confirmed schedule service until you call to check if it is ready. They had to run and rush to get it done. They also do not your car was there for a confirmed schedule service until you call to check if it is ready. They had to run and rush to get it done. They also do not fully break down the fees. The only amount they will disclosed is the parts price. My filters were $26 and $23, the bill at pick up was $145. More