Victory Toyota of Brook Park - Service Center

As always, great service and great staff! They updated me as I waited, no surprises, and very competitive prices. Always a pleasure going to Metro Toyota! me as I waited, no surprises, and very competitive prices. Always a pleasure going to Metro Toyota! More

Great service as always from Maggie. She gets me in and out in a timely manner, and always has clear advice on what other services I may require, either now or in the near future. out in a timely manner, and always has clear advice on what other services I may require, either now or in the near future. More

I brought my Toyota Tundra in for a recall. The recall was supposedly completed, but when I tried to puck up my truck, the engine was no longer working. The service manager said that they weren't responsi was supposedly completed, but when I tried to puck up my truck, the engine was no longer working. The service manager said that they weren't responsible, and they will not do anything for me! By the way, my truck was running fine when I dropped it off. My previous review was taken off by Metro Toyota! What an organization, DO NOT GO TO THE SERVICE DEPARTMENT!!!! More

Everyone was very friendly and helpful. They even checked something additional when I called in after dropping off my car. I will definitely return and refer my friends.. checked something additional when I called in after dropping off my car. I will definitely return and refer my friends.. More

Always efficient and professional. Charges are higher than mom/pop repair shops, but willing to pay for genuine Toyota parts and trained technicians. Wish discount offers would be offered/disclosed at ch than mom/pop repair shops, but willing to pay for genuine Toyota parts and trained technicians. Wish discount offers would be offered/disclosed at check-in. More

Service is always great there never have and issue they make sure we know what there going to do and it doenst take long at all make sure we know what there going to do and it doenst take long at all More

Extremely friendly and helpful service. Always willing to answer questions. This is why I never go to independent car repair shops. Have love. Metro Toyota Sales and service. Have purchased 5 cars since 2001 answer questions. This is why I never go to independent car repair shops. Have love. Metro Toyota Sales and service. Have purchased 5 cars since 2001. Keep going because Metro Toyota treats customers right. More

The people at Metro always treat me well. It is easy to get an appointment and everything is always explained to you. Joe Rogers is an excellent person to work with. get an appointment and everything is always explained to you. Joe Rogers is an excellent person to work with. More

Have been using Metro Toyota for over 5 years, sales and service, and I’m always a satisfied customer. I don’t even think about going elsewhere. service, and I’m always a satisfied customer. I don’t even think about going elsewhere. More

I took my truck in to get a recall done on it through this dealership. When I dropped of my truck. It was working as it should, but when I tried to pick it up, I was informed that the engine has seized, this dealership. When I dropped of my truck. It was working as it should, but when I tried to pick it up, I was informed that the engine has seized, and it was no longer running. The dealership didn’t want to take responsibility for it. The service manager was rude snd demeaning. I informed Toyota corporate of the situation, they requested to dealership to call me back and rectify the situation on several occasions, but they didn’t call me back! Horrible customer service!! More