Victory Toyota of Brook Park - Service Center

Staff was friendly and ready to work on my car when I arrived. Work was completed quickly. Information was shared about what was needed. Waiting area was clean and had ample opportunity to remain sociall arrived. Work was completed quickly. Information was shared about what was needed. Waiting area was clean and had ample opportunity to remain socially distant from others. More

Love this dealership in and out quick and price is always good. Will be back in the future. Keep up the great work. Keep the coupons coming good. Will be back in the future. Keep up the great work. Keep the coupons coming More

After oil change, service deskman advised that we were in need of coolant and transmission service/replacement for $500. We contacted another Toyota dealer that we use and were advised that those systems are need of coolant and transmission service/replacement for $500. We contacted another Toyota dealer that we use and were advised that those systems are sealed and service is recommended at 100,000, not the 62,000 miles of our vehicle. So, we suspect upselling of an unnecessary service. More

Very pleased with service and how quickly it was accomplished. I feel safe in the large waiting area where everyone is masked. Also, it's close to home!!! accomplished. I feel safe in the large waiting area where everyone is masked. Also, it's close to home!!! More

I have always had excellent service at Metro Toyota. I drive 24 miles one way for piece of mind that service and repairs will be done correctly the first time. drive 24 miles one way for piece of mind that service and repairs will be done correctly the first time. More

I have done business with Metro Toyota for 15 years. Purchased two cars from them and had all the service work done there. Lately though, something has changed. In February, I had an issue with one of t Purchased two cars from them and had all the service work done there. Lately though, something has changed. In February, I had an issue with one of the tires that I purchased at Metro. I took the car in and was told it just needed air. Two days later, back at service department and was told it was a tire sensor. I had to wait two and a half hours in the crowded waiting room and they charged over $300.00. What happened to all the service people that I have dealt with for years? These new kids don’t seem to care. I’m done with Metro, got rid of my Toyota and bought a Mazda. More

Metro Toyota has great customer service. Every employee I have dealt with has been extremely helpful and friendly. I was pleased to see that social distancing and mask wearing are a priority. have dealt with has been extremely helpful and friendly. I was pleased to see that social distancing and mask wearing are a priority. More

Great service, knowledgeable and friendly employees. Have recommended Metro Toyota to several of our friends. Also quick service and available when making our appointments. Highly recommend them. recommended Metro Toyota to several of our friends. Also quick service and available when making our appointments. Highly recommend them. More

Fantastic!! Quick and everyone was very friendly! Everything was very clean and I felt very safe being in the waiting room. Well done to all! Everything was very clean and I felt very safe being in the waiting room. Well done to all! More

They are always ready to answer any questions I may have. They are patient and professional and inspire confidence in the quality of their work They are patient and professional and inspire confidence in the quality of their work More