Victory Toyota of Canton
Canton, MI
Filter Reviews by Keyword
By Type
Showing 162 reviews
We have been to dozens of other dealerships and none were as friendly and professional as Victory Toyota. They were all like one big family helping each other. We got the best deal and would recommend them t as friendly and professional as Victory Toyota. They were all like one big family helping each other. We got the best deal and would recommend them to everyone. Josh went above & beyond to get us a good deal. I would also like to congratulate him because we were his first sale. Thanks to all. More
I visited your dealership to compare price on a new car with another dealership. Vijay showed me cars you had in stock, found answers to questions, Ivan explained pricing and finance options. They made with another dealership. Vijay showed me cars you had in stock, found answers to questions, Ivan explained pricing and finance options. They made if very easy to purchase a new Prius. More
Ryan Clark exceeded my expectations for when I was looking for a car. I went into the dealership just to look at a future car, and ended up with a fabulous used car at a price I couldn't walk away fro looking for a car. I went into the dealership just to look at a future car, and ended up with a fabulous used car at a price I couldn't walk away from! Even though I was ready to give up because I couldn't afford the car I wanted, Ryan did everything he could to get the price I could afford.. and he did just that! I have recomended him several times to friends and family, and will continue to do so! Best decision I ever made was to goto Victory Toyota and work with Ryan Clark. More
A good sale man is one that listen and always willing to help.James was fantastic. The best auto dealer i have ever been to in my whole time in United State help.James was fantastic. The best auto dealer i have ever been to in my whole time in United State More
Scott and Ivan were very upfront about everything (honest answers), friendly, and appeared to do everything possible to make a lengthy experience as pleasant as possible. Additionally, as I wandered around answers), friendly, and appeared to do everything possible to make a lengthy experience as pleasant as possible. Additionally, as I wandered around the showroom, other salespersons were helpful and friendly in directing me to where I wanted to go. More
Tommy and Ivan were great to work with; extremely friendly and courteous. They treat the customer with respect. For example they made a real effort to assess the value of my trade-in and didn't tr friendly and courteous. They treat the customer with respect. For example they made a real effort to assess the value of my trade-in and didn't try to low-ball the number. I found the overall experience to be of a quality and customer service oriented nature. They even provided some pizza for lunch. Tommy introduced me to the entire staff all of which were extremely pleasant to meet. I look forward to the same treatment when I visit for service in the future. And most importantly, they made me a fantastic deal on a new Tundra. Highly recommended! More
Jamar was so helpful with all my questions and very informative in his own right. When I first walked in, to the one-on-one in his cubicle, to the exit. The car purchase went very smoothly and I would informative in his own right. When I first walked in, to the one-on-one in his cubicle, to the exit. The car purchase went very smoothly and I would definitely do business with you all again. Thank You for the experience. More
Jamar gave us a great test drive and was able to answer all our questions, negotiated a great price, and delivered the Avalon like a new car. In addition, after we had the car a couple of weeks, we notice all our questions, negotiated a great price, and delivered the Avalon like a new car. In addition, after we had the car a couple of weeks, we noticed a 1 1/2" tear in the lower rear seat leather. Jamar arranged to have it repaired at dealer expense. He also ushered us over to the Cadillac dealer in Plymouth and waited with us to make sure it was fixed right and we were satisfied. I highly recommend Victory Toyota and Jamar Daniels. More
My experience with Toyota Canton dealership ideal. I am a first time buyer and Jamar & the Toyota team worked with me and was very patient while I made my decision. Jamar was a very honest sales rep and I d first time buyer and Jamar & the Toyota team worked with me and was very patient while I made my decision. Jamar was a very honest sales rep and I do appreciate his professionalism and integrity. I could see myself working with this dealership for years to come. More
I have been a customer for quite some years with the purchase of 2 honda vehicles. In the year 2008 I purchased my most recent vehicle a CRV from the Honda of Cookeville, TN. Unfortunately this experi purchase of 2 honda vehicles. In the year 2008 I purchased my most recent vehicle a CRV from the Honda of Cookeville, TN. Unfortunately this experience was not quite as smooth and satisfying as my previous one had been. It started when I received confirmation of my purchase contract being through a different financial institute at a different payment then the contract I had signed. At that time I returned to the dealership with the intent of returning the vehicle since this is not what I had signed and agreed to. The sales manager that I spoke to, who is no longer there, extended a compromise to me that if he calculated the difference between what I agreed the payment to be and what was now being told it was, which ended up being ($277.00) and they agreed to pay me that difference once a year for the 6 years of my loan would I agree to keep the vehicle. He then wrote out a Cookeville Honda Owes paper with the six years indicated owed. Well the first two years went off just fine. The problem began in the year 2010 when I went back (October) to receive that years check, and of course my sales manager was no longer there and I was referred to the Manager (Mr. Cooper) and there began a battle. I was confronted with a very rude, hateful, arrogant, liar of a man who blatantly pretty much refused to acknowledge my written document. After going around and around with him for at least a couple of weeks and almost having to contact an attorney, I was finally cut a check for the amount owed. Then comes the current year 2011 and once again Mr. Cooper was contacted and he began to yell at me stating last year was the one and only check he was giving me and that we had agreed that it would be the last, at which time I informed him that no such agreement was made and that yes I would be getting another check. At this point he hung up on me. Without wanting to repeat last years round I began an investigation of my own and found out who was the owner of this dealership. This found I then continued until I was fortunate enough to contact the right person, this being John Tyburski, who was surprised that I was able to track this but it was my Very Good Fortune to have found this man. He was kind, attentive, caring of my situation, allowed me to vent (and believe me I vented) without ever raising his voice or losing patience with me. I found him to be very understanding, concerned, professional and very reassuring that he would help me in the situation that I found myself in. I must say he definitely lowered my blood pressure and gave me a light at the end of my tunnel. He then referred me to Eric Kapo (spelling??) saying he was sure this could be handled. Within probably 15 - 20 minutes I received a call from Mr. Kapo who I then explained to him my plight and he assured me that this matter would be taken care of. After getting off the phone with him Mr. Tyburski called me again stating my message was delivered and I would be hearing from Mr. Kapo and I advised him that I had already spoken to him. This all transpired on a Monday and by Thursday of the same week I had my check in my hand and that same evening Mr. Tyburski called me to follow up and make sure everything was ok and told me to call at any time that he could be of ANY assistance. I have never been treated so well with such promptness and friendliness from a Corporation. I felt they were sincere and truly cared. I am very grateful and more then satisfied how this turned out. I was able to receive my check without ever coming in contact with the Manager I so much wanted to avoid. These two men had never met me and in fact are not even from the same state where I reside but treated me like a friend who honestly and truly cared to help. Words cannot even begin to say how I now feel. This experience confirms to me that Corporations when in the hands of good people will be there for the little people. Talking to both these men put my mind at ease and made me feel so much like I was talking to a concerned friend who would be there for me. Thank you Both So Very Very Much. Teri L. Vinson More