Victory Toyota of Canton

Thank you for making it so easy. You will have my busy in the future. You will have my busy in the future. More

The person who helped with the service has good knowledge on what he is doing and with respectful manners. on what he is doing and with respectful manners. More

The representative kindly explained the details of the contract and completed the procedures smoothly without any issues. contract and completed the procedures smoothly without any issues. More

Jordan always gets me in and out in no time. My vehicle was checked in, I was able to talk about my concerns and get out the door in under 10 minutes. I got a call when the vehicle was done and My vehicle was checked in, I was able to talk about my concerns and get out the door in under 10 minutes. I got a call when the vehicle was done and my pick up process took less than 5 minutes. More

Team very polite and making efforts to make the scheduled service. I scheduled service for 10.000 miles maintenance (oil change + tire rotation) Issue that no info that I need to wait for so long to get my service. I scheduled service for 10.000 miles maintenance (oil change + tire rotation) Issue that no info that I need to wait for so long to get my car and after claim about my car had the service done but did not washed and the label indicating the new date/mile for oil change has not replaced (that was the old one). By the time that the car was done when I had complained not sure if the tire rotation has been executed. I believe yes once The efforts of Service Team to have my job done was very good! Personally I do not like to have a service fast, I can wait (once previously advised) no matter the time but make sure that the service was made correctly... Hopefully next time the 2 topics mentioned above can meet my expectations More

The past few times my vehicles service experience has been a disappointment. First is being sent to the waiting area to wait to check in the vehicle 20-30 minutes, verse dropping off the keys and being been a disappointment. First is being sent to the waiting area to wait to check in the vehicle 20-30 minutes, verse dropping off the keys and being able to head out. Additionally, they have not had the options to provide shuttle service. One vehicle was dropped off on a Friday and no text, phone call etc was received to inform of the service being complete. We picked up Monday, assuming it was ready. This past week took a vehicle in for service at 8am with service advisor John Maddison, asked if it would be done prior to noon and requested a call when it was completed. He called and said it was done around 10am, and that new tires would be needed and they would have to order them. Arriving to pick up around 11:30am, picked up keys from service and John walked by and told me they had the tires and asked when I wanted to schedule. I do not understand why he did not verify if the tires were available prior to calling to give me the option to have them installed that day verse having to return for another appointment. When I asked him about that he said communication between us was not good and that I needed to work with another service advisor. More

Muy bien en todo muy buen trato perfecto gracias a dios en todo momento me encantó en todo momento me encantó More

The dealership has always been very helpful. Explains what needs to be done in the future and what has been done. Explains what needs to be done in the future and what has been done. More

As always, my experience at Victory Toyota was exemplary! I am always welcomed and my concerns about my car are listened to and addressed. The waiting area was clean and comfortable. Eric Miller goes above I am always welcomed and my concerns about my car are listened to and addressed. The waiting area was clean and comfortable. Eric Miller goes above and beyond every time and makes the entire process a breeze! I will only come to Victory Toyota for service! Sincerely, Michele Zmich. More

I have been a customer of Victory Toyota for a very long time and am always happy with the service I receive. Jordan Burns is one of the best service advisors I have ever dealt with. time and am always happy with the service I receive. Jordan Burns is one of the best service advisors I have ever dealt with. More