Victory Toyota of Canton
Canton, MI
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65K check up In and out very quickly. Dontrell went over my inspection regarding things that would be coming up for maintenance soon. ON A DIFFERENT NOTE: I men In and out very quickly. Dontrell went over my inspection regarding things that would be coming up for maintenance soon. ON A DIFFERENT NOTE: I mentioned to Dontrell about the issue I've mentioned before; ie the weak paint job ob\n the car itself especially the hood and doors. Many other Toyota opwner of the Charcoal colors have stated their displeasure regarding the same issue and third party restoration companies have comments on the fact that they could not put paint on the car that thin with any of their current equipment. My concern is that while my beautiful 2016 Prius V is running like a champ it's starting to look like I'm being pelted with birdshot. I'd like to hear from someone in Toyota Experience Corporate regarding some assistance with this. More
Great Customer Service I bring my Prius here for everything. The care and service I receive each time is priceless. It was in for brakes and tires.. yes it took hours but I I bring my Prius here for everything. The care and service I receive each time is priceless. It was in for brakes and tires.. yes it took hours but I am happy to stay there for the WiFi, ready-to-order sandwiches and a comfortable atmosphere I was able to not skip a beat in my work day and bring my work there. Everyone is always friendly and I trust their expertise. More
quick oil change Made my appointment via online, within an hour. Advisor met me at the receiving driveway. Told him it needs an oil change and check for air on my rear Made my appointment via online, within an hour. Advisor met me at the receiving driveway. Told him it needs an oil change and check for air on my rear passenger side tire. Waited at the waiting area and had a coffee. Thirty minutes later the car is ready, washed and used a discount coupon. I was out the shop within 45 minutes. More
Great Service Brought my Highlander in for 35,000 mile service. I was greeted promptly and vehicle was completed in less than an hour. It had been washed when I pi Brought my Highlander in for 35,000 mile service. I was greeted promptly and vehicle was completed in less than an hour. It had been washed when I picked it up. Comfortable waiting area with complimentary sandwiches and snacks. More
issues W/ lack of 3yr360000 mile Warrantee. Having issues w/ must smell in a/c unit. I was told not covered under Warrantee. Flex fuel set up issues and throws a code. Was told not covered unde Having issues w/ must smell in a/c unit. I was told not covered under Warrantee. Flex fuel set up issues and throws a code. Was told not covered under Warrantee. Makes absolutely no sense at all. This is poor Warrantee coverage from Toyota and the dealer. This should have been told during sales. If I knew the flex fuel set up wasn’t up to parr I would have never used it. Paying $132 for a poor design by Toyota and not being covered under 3 yrs 36000 mile bumper to bumper coverage is poor business tactic. Both are an issue of poor quality and design. No one is standing by the so called Warrantee. Poor customer service by Toyota as well as my dealer!!! Truly a shame by an avid Toyota fan. More
A Shady Dealership Worst lease experience ever.an wont go back again... Very deceiving and misleading in terms of signing contract.... Saty away Car Doc and Gap insuranc Worst lease experience ever.an wont go back again... Very deceiving and misleading in terms of signing contract.... Saty away Car Doc and Gap insurance. they tried selling to you..... More
Couldn't be more pleased! Mr. Rifle consistently provides excellent service from the time I him to made an appointment to the checkout. Never rushed and always calm and collec Mr. Rifle consistently provides excellent service from the time I him to made an appointment to the checkout. Never rushed and always calm and collected. It is a pleasure to work with him. Claudia More
Hassle-free. Just needed an oil change. Rob greeted me immediately, found out what was needed, followed up with me during my wait, and got me back out the door in Just needed an oil change. Rob greeted me immediately, found out what was needed, followed up with me during my wait, and got me back out the door in under an hour. Thanks! More
Customer service a 10! Jamar Daniels is always pleasant to interact with. If you want a calming, professional, detailed explanation type of experience when you go to Victory Jamar Daniels is always pleasant to interact with. If you want a calming, professional, detailed explanation type of experience when you go to Victory Toyota, you may want to ask for him. More
You need a car? Come here So I walked in for a second I was unsure if I would even be able to purchase a vehicle, my first time buying a car in my name . My credit wasn’t so So I walked in for a second I was unsure if I would even be able to purchase a vehicle, my first time buying a car in my name . My credit wasn’t something I cared about until I turned 30, Anyway I was Greeted by Kevin Mchulloch . First can I tell you how AMAZING this man is. Anyway I told him what credit karma said my credit was. I told him what I needed , he explained how credit karma isn’t that accurate. My score was much higher than what it really said it was. He was honest. Very blunt with me. He Never promised anything to get my hopes up. It’s like he knew what I needed . I gave him my budget. He told me he had the perfect car for me. let me tell ya it was the perfect car. It was a used Dodge Journey I didn’t even want to look at another car.. I’ve been to different dealerships. If you get an uneasy feeling when you walk in .;then you should probably go see Kevin. He made it easy and fun to be there. His assistant was easy to talk to. Kevin got me approved for something I didn’t even think was possible. He had my back. I won’t go anywhere else to get a vehicle. When he tells you not to worry about something he keeps his word. He worked hard to get me in my car and I am so grateful for him. Very pleased with how Victory Toyota. Treated me. Buying a car wasn’t a headache . Sending all my friends /family to him. More