Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
64 Reviews of Victory Toyota of Canton - Service Center
Sort by
April 10, 2019
Great Service You got this rating because the wait time was actually better than they promised and it was perfect. And the service exactly what I hoped it would be, You got this rating because the wait time was actually better than they promised and it was perfect. And the service exactly what I hoped it would be, thank you! More
by KennyB
Employees Worked With
February 14, 2019
Revaluate for sliding doors Eric Thompson Is very nice and prompt on the service appointment, also get shuttle to drop me off at work while my car in the service and call back to Eric Thompson Is very nice and prompt on the service appointment, also get shuttle to drop me off at work while my car in the service and call back to confirmed when car is done.....I appreciated the attention. More
by Sabrina
Employees Worked With
Eric Thompson
February 13, 2019
Outstanding Had my RAV 4 serviced for oil change and tire rotation. With the coupons cost me about $70, w/c is reasonable. Full synthetic last about 10 months and Had my RAV 4 serviced for oil change and tire rotation. With the coupons cost me about $70, w/c is reasonable. Full synthetic last about 10 months and with road condition in Michigan tires must be checked and rotated more often. I made arrangement also for my next trip, using their airport shuttle. Great service. Victory Toyota wants you to be their customer for life. More
by jimbo7
Employees Worked With
January 16, 2019
Great service I have been going to this dealer ship for about 8 years and while some of the service providers are better than others, I have usually gotten excellen I have been going to this dealer ship for about 8 years and while some of the service providers are better than others, I have usually gotten excellent service. I trust them with my car and I have found their advice generally good. Also when I have had a concern, I have been able to bring my car back and they have taken care of it. In fact I bought my second car from them because I like the service. More
by joyM945
Employees Worked With
Rob Riffle
December 12, 2018
Service The service staff at Victory was very accommodating and rescheduling an appointment for me. When I got the Tacoma in they were very courteous and they The service staff at Victory was very accommodating and rescheduling an appointment for me. When I got the Tacoma in they were very courteous and they work was done quickly and correctly I would highly recommend this dealership. More
by Bill
November 28, 2018
Too expensive I just took my car in for an oil change and tire rotation. They charged me nearly $70 and didn't even put it through the car wash. It took 2 hours whi I just took my car in for an oil change and tire rotation. They charged me nearly $70 and didn't even put it through the car wash. It took 2 hours while I was waiting in their very nice lounge. Free sandwiches and drinks. I would rather pay less and get faster service so do not plan on returning for this simple service. And the service department has an odd check out system that you can only deal with your write up person so if that person is on the phone or is helping someone else it increases your wait time just to get out of there. More
by Justme
Employees Worked With
Don't recall
August 08, 2018
Incomplete service. This is the second time in three service visits that the tires are not rotated. I am marking the tires prior to service and should not have to do this This is the second time in three service visits that the tires are not rotated. I am marking the tires prior to service and should not have to do this, very much disappointed. More
by Ramon
Employees Worked With
Not sure
May 24, 2018
Dealer doesn’t honor their mistakes. Went for tire lock replacement and the dealer stripped the new key lock for the tire but refused to admit their wrong doing. Both Assistant service ma Went for tire lock replacement and the dealer stripped the new key lock for the tire but refused to admit their wrong doing. Both Assistant service manage and service write up person Jordan denied the truth. I found out about it when I was at my tire rotation place that the key cannot be used. The dealership is the only one touched this key before that. My question is, what if was a flat tire in the middle of no where with my kids in the car?? Or rushing a child to the hospital and can’t change a flat tire in order to make to the hospital?? They are really not worth trusting. More
by Pt1973
November 20, 2017
Truly Exceptional Service Visit I had my 2016 Highlander in for service. I had a great experience and my service was completely very quickly. Overall the dealership did a great job I had my 2016 Highlander in for service. I had a great experience and my service was completely very quickly. Overall the dealership did a great job! More
by Happy Customer
Employees Worked With
Lorne Leon
October 03, 2017
Dissapointed I did request the tires to be rotated and they were not. I did mark each one prior to the service so I know they were not rotated... this was a friend I did request the tires to be rotated and they were not. I did mark each one prior to the service so I know they were not rotated... this was a friend's recommendation because he had that filling but he could not prove it. More
by Ramon
Employees Worked With
