Victory Toyota of Midtown

I had a scheduled oil change, they got me in and out in 30 mins. The gentleman who check me in was very polite and explain everything they were going to do. He came and found me when the work was completed 30 mins. The gentleman who check me in was very polite and explain everything they were going to do. He came and found me when the work was completed. More

Need to train repair techs to read maintenance docs properly so they wont charge you for an oil change when it’s technically covered bu maintenance docs. Need to make sure customers get the oil change properly so they wont charge you for an oil change when it’s technically covered bu maintenance docs. Need to make sure customers get the oil change reminder attached to car window. Customer Service is very good. More

Very professional and friendly. They got me a good deal and it didn’t take forever to get all of the paperwork done. They got me a good deal and it didn’t take forever to get all of the paperwork done. More

It’s such a welcoming place with very friendly advisor. I’m recommending victory Toyota to all my friends. Thanks for a job well done it was a superb job!! I’m recommending victory Toyota to all my friends. Thanks for a job well done it was a superb job!! More

Staff is very knowledgeable and very helpful. I will continue to go back there for servie. I will continue to go back there for servie. More

It was my first time completing maintenance on my car and it was a smooth and easy process. I was able to wait in the waiting area and drink coffee. it was a smooth and easy process. I was able to wait in the waiting area and drink coffee. More

I want to specifically compliment 2 associates. On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my q On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my questions. He was amazing, patient, professional, his replys were just perfect, although it was email, I felt like I was really being helped and attended to. Second, Bryan in the service Dept. He was amazing also. Polite, well spoken, patient, so very professional as well, and his vibe was awesome, it made me feel like all is good, you know. Honestly I was so happy, because I was not that happy about the customer service in Service Dept. at your previous location. I LOVE the new location. Thank you for great customer service, and a great deal on my tires. More

Terrible customer service didn’t fix my problem even though they were the ones to touch it last. How does a professional service department mess up a wheel center cap? though they were the ones to touch it last. How does a professional service department mess up a wheel center cap? More

Richard best seller he make everything clear and fast I recommend to buy your car in Midtown Toyota recommend to buy your car in Midtown Toyota More

The service department is always very knowledgeable and very nice. The staff and sales department are one of the best ever in the city of Chicago and really in the United States. Top notch people! very nice. The staff and sales department are one of the best ever in the city of Chicago and really in the United States. Top notch people! More