Victory Toyota of Midtown

I want to specifically compliment 2 associates. On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my q On a very unexpected perfect and smooth experience. 1st Sergio, who communicated with me back and forth for a few days via email with answers to my questions. He was amazing, patient, professional, his replys were just perfect, although it was email, I felt like I was really being helped and attended to. Second, Bryan in the service Dept. He was amazing also. Polite, well spoken, patient, so very professional as well, and his vibe was awesome, it made me feel like all is good, you know. Honestly I was so happy, because I was not that happy about the customer service in Service Dept. at your previous location. I LOVE the new location. Thank you for great customer service, and a great deal on my tires. More

Terrible customer service didn’t fix my problem even though they were the ones to touch it last. How does a professional service department mess up a wheel center cap? though they were the ones to touch it last. How does a professional service department mess up a wheel center cap? More

Richard best seller he make everything clear and fast I recommend to buy your car in Midtown Toyota recommend to buy your car in Midtown Toyota More

The service department is always very knowledgeable and very nice. The staff and sales department are one of the best ever in the city of Chicago and really in the United States. Top notch people! very nice. The staff and sales department are one of the best ever in the city of Chicago and really in the United States. Top notch people! More

I had an appointment at 9:30 but waited almost 45 for somebody to check me , someone came in after me and they checked them in before me I thought the service department was Disorganized and your servic somebody to check me , someone came in after me and they checked them in before me I thought the service department was Disorganized and your service manager, calling me afterwards telling me that his mechanic found a safety concern telling me that I needed brakes when I know I did not cause I checked the brakes myself after I left your service department I would probably not go back, and I would not recommend my friends to go there More

Mannie Estrada has been great. Spent the necessary time with me and explained everything. It was a pleasure working with him. The wait time for the finance person was a bit Spent the necessary time with me and explained everything. It was a pleasure working with him. The wait time for the finance person was a bit long ( that’s why the 4) but he was very efficient once I got into his office. More

Really good service , so friendly and very professional people , Specially Mr. Pablo , without his help we weren't happy !!!!!! Thanks to Victory Toyota crew !!!!!!! people , Specially Mr. Pablo , without his help we weren't happy !!!!!! Thanks to Victory Toyota crew !!!!!!! More

The people there are always great and helpful, I also appreciate that it doesn’t take very long for my car service to be finished. Edwin has helped me multiple times and he is very professional and educa appreciate that it doesn’t take very long for my car service to be finished. Edwin has helped me multiple times and he is very professional and educated. Thanks to those who work there my overall experience with Toyota is always great! More

Location great,! ! Just time Frame for service is taking little longer than I expected but after that the personal costumer service is done great attendance. ! Just time Frame for service is taking little longer than I expected but after that the personal costumer service is done great attendance. More

Habeeb has been great to work with. I hope he stays at Victory Toyota dealership. I purchased my last car there 6.5 years ago and I really like the service department as well. I think I hope he stays at Victory Toyota dealership. I purchased my last car there 6.5 years ago and I really like the service department as well. I think this dealership is far superior to nearby Toyota dealers. The new building is also a huge improvement. More