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Victory Toyota of St. Louis - Service Center
Saint Louis, MO
142 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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142 Reviews of Victory Toyota of St. Louis - Service Center
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April 17, 2017
Weiss Toyota Service is Top Notch ! I am a loyal customer to Weiss Toyota due to their continual excellent customer service in their Service Dept., especially Prinz Villar. He is always I am a loyal customer to Weiss Toyota due to their continual excellent customer service in their Service Dept., especially Prinz Villar. He is always knowledgeable, gives advice, courteous, and friendly. I can always count on a great job by service technicians as well. Being a single woman this means a lot knowing they have my back and reduces my stress knowing my car is one less thing I have to worry about. More
by iqgirl
Employees Worked With
April 16, 2017
service Service personal were very friendly and helpful would recommend to anyone had bad experience with previous owners and switched to Ackerman for 2 previ Service personal were very friendly and helpful would recommend to anyone had bad experience with previous owners and switched to Ackerman for 2 previous Toyotas so far am very pleased with way things have been handled More
by Highlander man
April 10, 2017
Service Appointment My service technician, Tom Coates, was very professional, courteous and knowledgeable. He ensured that my service work was completed in a timely mann My service technician, Tom Coates, was very professional, courteous and knowledgeable. He ensured that my service work was completed in a timely manner and informed me as soon as the vehicle was ready for pick up. More
by MaryL
Employees Worked With
Tom Coates
April 03, 2017
Fast and Thorough I brought my car in for one of the free services and first of all received help syncing my phone. Then they did the oil change etc and I was in and o I brought my car in for one of the free services and first of all received help syncing my phone. Then they did the oil change etc and I was in and out in 40 minutes. More
by Happy Customer
Employees Worked With
March 30, 2017
Excellent service I brought my car in for its first scheduled service and was very pleased with the experience. The service agent, Thomas Plager, was very friendly an I brought my car in for its first scheduled service and was very pleased with the experience. The service agent, Thomas Plager, was very friendly and courteous. He explained exactly what service would be done and asked if I would like a complimentary car wash. Well YES, of course! He then escorted me to the waiting room which was clean and comfortable. The service was completed in about 30 minutes! I was in and out in no time and Thomas encouraged me to bring the car back in 4-5 months so that I could take advantage of the complimentary service to its fullest.. I was very satisfied with the service that was provided, Thank you! I am very happy with Weiss Toyota and will recommend them without reservation. More
by Denise Lundry
Employees Worked With
Thomas Plager, Phillip Richard
March 28, 2017
Convenient, fast, and considerate of my crazy schedule All employees I have worked with are on equal level of care and attentiveness towards my vehicle, myself, and my needs. I'm very happy with the entire All employees I have worked with are on equal level of care and attentiveness towards my vehicle, myself, and my needs. I'm very happy with the entire team. Thank you More
by Raechel Simon
March 26, 2017
Casey Krebs is Lier and a nightmare Casey Krebs is the most unprofessional person I have ever dealt with. All she does is try to talk down to people. She will not let anybody talk withou Casey Krebs is the most unprofessional person I have ever dealt with. All she does is try to talk down to people. She will not let anybody talk without interrupting constantly. The whole conversation she kept calling me different names and had a attitude with me. Called me a lier and said that her conversation with me mad her sick. She thought that my car insurance was under someone else's name. Not that that would be any of her business, but she told me that her husband is a county officer and that in her opinion I was some how breaking the law. Then she HUNG UP ON ME. Stay as far away from this over bearing, unprofessional, unstable women as possible More
by Rkonopleva77
Employees Worked With
October 29, 2016
Excellent Service Dennis Perry was the service order writer, and he always does a great job of listening to the explanation of the work needed and advising how it will Dennis Perry was the service order writer, and he always does a great job of listening to the explanation of the work needed and advising how it will be addressed and when it will be finished. I had questions about the electronic features of our 2016 Highlander, and he brought in Prinz Villar and Matt Newbold to help answer my questions. All team members were very helpful. Weiss Toyota spoils us. More
by Don B
July 20, 2016
Great service I had my car serviced on 7/18/16. Dennis Perry was my service advisor. He got me in quickly and was both friendly and thorough. The waiting area was v I had my car serviced on 7/18/16. Dennis Perry was my service advisor. He got me in quickly and was both friendly and thorough. The waiting area was very clean and I appreciated the free Wifi while I waited. More
by Luvmycar13
Employees Worked With
July 08, 2016
Thomas Plager provided excellent customer service and care Thomas Plager, our service advisor, was extremely helpful, knowledgeable and most importantly caring and honest. I will definitely come back and recom Thomas Plager, our service advisor, was extremely helpful, knowledgeable and most importantly caring and honest. I will definitely come back and recommend the service department to others because of the way Thomas treated us. I can only hope other employees are as good and truthful as he was. Thanks again, Thomas for your help, caring and honesty! More
by Brian
Employees Worked With
Thomas Plager
