Village Cadillac

Exceptional Employees The best way to find a good dealership and repair shop, is by how busy they are. Village Cadillac is always busy. What makes them exceptional is their The best way to find a good dealership and repair shop, is by how busy they are. Village Cadillac is always busy. What makes them exceptional is their employees. Debbie Henry is a wizard at scheduling and organizing and always makes her customers happy by getting service and repairs done to fit your schedule, on time, and done right. The mechanics are among the best I've seen and never have a problem with explaining anything the customer may ask about. I've never noticed any grease or dirt marks on the inside nor outside of my Cadillac after service was completed. The dealership is setup for the comfort of the waiting customer with coffee, TV, DVD and a quiet room for reading. The only dealership I go to. More

Excellent customer service Debbie Henry is always so helpful and answers any questions I have. I'm confident that I am being told honestly what service I need. Debbie Henry is always so helpful and answers any questions I have. I'm confident that I am being told honestly what service I need. More

My Experience with Village Cadillac I have been using Village Cadillac for over 10 years now and have owned 2 Cadillacs in my lifetime. This dealership and Debbie Henry, in particular h I have been using Village Cadillac for over 10 years now and have owned 2 Cadillacs in my lifetime. This dealership and Debbie Henry, in particular have treated me like family. I always get excellent service and they are friendly and go out of their way to get my car serviced quickly and efficiently. The communication is also excellent. I have been pleased and will continue to work with Village Cadillac. Gail Cooper 352-634-4346 More

Great service. Purchased a new srx.on 8-25-2015. Sales staff was great to deal with. Have not had the car in for service yet but have dealt with debbie henry on prev Purchased a new srx.on 8-25-2015. Sales staff was great to deal with. Have not had the car in for service yet but have dealt with debbie henry on previous cars and she always provided excellent service. More

Excellent Customer Service Debbie Henry provided excellent service as usual. I was going for an oil change and Debbie heard a rap in my car and had it checked out only to find Debbie Henry provided excellent service as usual. I was going for an oil change and Debbie heard a rap in my car and had it checked out only to find I needed a water pump. Glad she was on top of things before I lost air conditioning and provided a loaner car for the day. Very professional service!!! More

Best experience with a car dealership EVER!!!!!!!!!!!!!! Joseph Ceparano actually made our Cadillac SRX purchase enjoyable. He was extremely helpful, knowledgeable, and most importantly, showed very sincere Joseph Ceparano actually made our Cadillac SRX purchase enjoyable. He was extremely helpful, knowledgeable, and most importantly, showed very sincere concern and care that my wife and I were being treated as customers with our needs as a priority. Joe, along with Michael Ketcham, gave us first class attention and service from the time we walked into the showroom until we drove away with our vehicle four days later. We couldn't be happier with our SRX and the assistance from Joe and Mike and the entire Village Cadillac team. More

Great service They were very courteous and efficient. My 2015 ATS had a re-call for the moon roof that needed to be done, not only did they repair it while I waite They were very courteous and efficient. My 2015 ATS had a re-call for the moon roof that needed to be done, not only did they repair it while I waited, they called me to let me know about the recall in advance. My only complaint is that most luxury car companies, ie Mercedes, BMW, Audi wash your vehicle after service. If they wash the cars after service they will be five star in my book. More

Village Cadillac salesman Joseph Ceparano Our customer experience was outstanding from the start with many long phone calls for a week before we went to Village Cadillac to meet with our sale Our customer experience was outstanding from the start with many long phone calls for a week before we went to Village Cadillac to meet with our salesman Joseph Ceparano for a test drive. He was terrific in every way and answered all our questions. He was there for us when we went to pick up the vehicle as well as at the delivery of the vehicle to explain all the options to us. I have bought many vehicles in my lifetime and he is the best and nicest salesman I have ever had!!! This was our first car purchase in Florida. More

Positive experience in purchassing a new vehicle. It was a pleasure to work with Wayne Clark for the purchase of a new Toyota Sienna. He was prepared when I arrived for my appointment ,making It was a pleasure to work with Wayne Clark for the purchase of a new Toyota Sienna. He was prepared when I arrived for my appointment ,making the process much smoother and enjoyable.I reccommend if you are contemplating a new vehicle,call ahead and it will help it much easier. More

Good experience with Village Cadillac Luci Suarez did a great job helping us find the car we were looking for. Her follow ups we very professional and enjoyable. She worked with me to get Luci Suarez did a great job helping us find the car we were looking for. Her follow ups we very professional and enjoyable. She worked with me to get the best deal for us. More