Village Pointe Toyota
Omaha, NE
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,229 reviews
I’m have purchase two vehicles and the last one I purchase I told them that I didn’t want to buy any extras of any kind and when I received my first invoice I noticed 1800 more that what i agreed of purchase I told them that I didn’t want to buy any extras of any kind and when I received my first invoice I noticed 1800 more that what i agreed of paying. I call Toyota and they told me that it was for an extended warranty which I never agreed. For me this is theft from the people that works at the village polite Toyota. Thiefs More
My family and I had a great experience working with Jess Jones on purchasing a new vehicle. She was very knowledgeable and made our car buying experience effortless. Additionally, everyone at Village Pointe Jones on purchasing a new vehicle. She was very knowledgeable and made our car buying experience effortless. Additionally, everyone at Village Pointe Toyota was very friendly and personable. Top notch place to check out a vehicle! More
Great experience - very efficient visit. We worked with Josue and he was excellent! Very thorough. Everyone I came across was very friendly and approachable! We worked with Josue and he was excellent! Very thorough. Everyone I came across was very friendly and approachable! More
Went in solely to see 1 truck but Jessica made a much nicer truck a realistic option for me and showed incredible patience exploring all of my options with me. nicer truck a realistic option for me and showed incredible patience exploring all of my options with me. More
Over the top professional and friendly in everything, Josue Ramos was extremely helpful and knowledgeable and offered more choices in vehicles to give us a well rounded list to choose from and financing Josue Ramos was extremely helpful and knowledgeable and offered more choices in vehicles to give us a well rounded list to choose from and financing process was a breeze. Just what you would expect from a Berkshire Hathaway owned company. More
I was able to get in and out of the dealership for a new truck in one evening. Josue was able to share lots of good information about the truck I bought and how it compares to other trucks on the market. Th truck in one evening. Josue was able to share lots of good information about the truck I bought and how it compares to other trucks on the market. The sales process was good an easy, they try and get a weird number of signatures in that initial process though that’s a pretty big turnoff. Not an issue with the salesman but that is how Toyota does there process. Trying to get you to sign that you’ll buy the vehicle if they can get you a specified rate, not allowing you time to think on the transaction. It’s okay to take your time in a transaction, don’t sign because of the pressure. Finance took too long, we had wrapped up on the whole sales process and it took me over an hour to get to the finance department where they wanted to negotiate care plans, which kept me there way too long. Overall Josue did a great job, the sales manager was good outside of too many signatures, the finance process needs some serious work. More
Great leadership shows as everyone I worked with throughout the car buying process was great. From the sales managers down to the guys busting their butts in the back cleaning cars, everyone had gre throughout the car buying process was great. From the sales managers down to the guys busting their butts in the back cleaning cars, everyone had great attitudes and were very easy to work with. Rusty did a great job setting up the Toyota app and Apple CarPlay. He was very thorough in explaining all the features on my new Tundra. More
I work with Jessy, and she was great . went above and beyond and helped me a lot with buying the car and after that with a rental car . She was very helpful and responsive to my messages. T went above and beyond and helped me a lot with buying the car and after that with a rental car . She was very helpful and responsive to my messages. Thank you again More
I worked with sales professional Brett Ramey on the purchase of a 2017 Silverado. He was absolutely perfect to work with and made the trade seamless. Two days after the purchase, the Silverado thre purchase of a 2017 Silverado. He was absolutely perfect to work with and made the trade seamless. Two days after the purchase, the Silverado threw a check engine light. In contacting Brett about the issue, he had his service department diagnose the issue. His team found the issue, made the repair and covered all parts and labor. Five thousand stars to Brett, the management team and service department personnel. All are simply the best!!! More











