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Village Pointe Toyota

Omaha, NE

4.7
2,196 Reviews

18201 Cuming St.

Omaha, NE

68022

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Showing 2,196 reviews

December 26, 2017

Amazing Experience I had an amazing experience working with Julia and Sharrieff!! I had made contact via email to get more information about a 2018 Rav4 Adventure. I re More

by JulieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Stephenson, Sharrieff McIntosh
Dec 28, 2017 -

Village Pointe Toyota responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

December 26, 2017

Super Experience I was referred to Justin Dangelo by a friend. She said he was trustworthy and would answer my questions. She was right. He answered all of my question More

by LisaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin D'Angelo, Larry Thomas
Dec 28, 2017 -

Village Pointe Toyota responded

Thank you for your review, Lisa! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business!

December 26, 2017

Great Experience! Rusty is a true proffessinal in this business. I will recommend him to anybody interested in a vehicle purchase. He spoke highly of his dealership. More

by Tj Bird Realtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
Dec 28, 2017 -

Village Pointe Toyota responded

Thank you for your review and recommendation! Rusty is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We hope to see you here again!

December 21, 2017

EXCELLENT CUSTOMER SERVICE!!! Greg did a great job on selling me my BEAUTIFUL 2014 Avalon Toyota! Thank you Greg for following up and through on everything I needed! Your knowledge More

by Rockdahouse61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
Dec 28, 2017 -

Village Pointe Toyota responded

Thanks for the five star review! We are happy to hear that Greg made your visit with us fantastic. We hope you love your new Avalon and enjoy it to the fullest!

December 17, 2017

Excellent Service and Great to Deal with The entire experience was a breath of fresh air in a sea of other dealerships smothering us when we were just there to look. Jordan allowed us to exp More

by Negociator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bleibaum, Coreen Jones
Dec 18, 2017 -

Village Pointe Toyota responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

Nov 22, 2019 -

Negociator responded

What started as a great experience has gone downhill over the last two years with the service department. We have bought vehicles at other dealerships used and purchased the disappearing deductible warranty and never charged when bringing our vehicle in for issues. At Village Point it is the flavor of the day.... at one point it’s zero to look at vehicle, then the next time it’s $162 to look at it, and they keep quoting $2000 worth of preventative maintenance that is not on the maintenance schedule. As great as the sales team was, the service department is way worse. We will be avoiding purchasing a vehicle there again. Go to another dealership with integrity. We purchased 1 used Toyota and 2 new Toyota’s from Performance Toyota and never had an issue from sales to service. We gave Village Pointe Toyota a try because they were next to our house. Never again.

December 17, 2017

Excellent Customer Experience We primarily dealt with Trevor Johnson whom was extremely professional and knowledgeable of the 2018 Highlander we leased. We actually left a Jeep de More

by tr0509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Johnson, Sharrieff McIntosh
Dec 18, 2017 -

Village Pointe Toyota responded

Thank you for your review! Trevor is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We hope to see you here again!

December 16, 2017

2018 Camry SE Greg Brady and The Village Pointe Toyota staff were extremely professional. His knowledge of the Entune system and the comprehensive features were imp More

by Tina97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Thomas, Greg Brady
Dec 18, 2017 -

Village Pointe Toyota responded

Thank you for your great review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business!

December 14, 2017

L. pieper Thanks Tony for your expert assistance today. We are delighted with the vehicle, and appreciate your professionalism. Will refer others at my job fo More

by lpieperchamber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Monette
Dec 15, 2017 -

Village Pointe Toyota responded

Thank you for your review and recommendation! We appreciate your business and we look forward to a long relationship with you!

December 14, 2017

Honest, perfect, sincere. Thanks Rusty Russell for your expert assistance and being incredibly honest. We are delighted with the vehicle, and appreciate your professionalism. I More

by Saeedkh1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
Dec 15, 2017 -

Village Pointe Toyota responded

Thank you for your wonderful review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Village Pointe Toyota! We hope to see you here again!

December 12, 2017

Perfect! Right to the point; Beginning-to-End new car purchase was First Rate. Thanks Corinna, Justin and Sharrieff! Maybe we can do again one day. More

by Jim S.
Recommend Dealer
Yes
Employees Worked With
Corinna Gallaher, Internet Experience, Justin D'Angelo, Sharrieff McIntosh
Dec 13, 2017 -

Village Pointe Toyota responded

Thank you for your great review, Jim! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. We really appreciate your business! We'll see you next time!

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