Village Pointe Toyota

Great experience! Everyone worked professionally, kindly and patiently to make this trade/sale happen. We spent hours with Jordan and the team with two children and lo Everyone worked professionally, kindly and patiently to make this trade/sale happen. We spent hours with Jordan and the team with two children and lots of energy. Everyone was kind and accommodating! Jordan made sure we felt comfortable and went the extra mile throughout the process. Thank you! More

Outstanding Jordan is outstanding. Everyone we met and interacted with at Village Pointe were wonderful, professional, kind, helpful and knowledgeable. Village Po Jordan is outstanding. Everyone we met and interacted with at Village Pointe were wonderful, professional, kind, helpful and knowledgeable. Village Pointe helps customers without the sales pitch and that alone for our family is refreshing. This team is top notch, with solid integrity and I would recommend anyone considering buying a car from a dealership to visit Village Pointe for an outstanding experience. Thank you! More

This dealership is all about customer service. Customer service is paramount to the team at Village Point Toyota. There is no high pressure sales pitch and the service department is the same. The Customer service is paramount to the team at Village Point Toyota. There is no high pressure sales pitch and the service department is the same. The customer is first - for real. More

Service was amazing I am a sales person myself and I know what it feel like to have a client as difficult as I am. ( I'm aware I'm a bit of a pain) Greg was very helpful I am a sales person myself and I know what it feel like to have a client as difficult as I am. ( I'm aware I'm a bit of a pain) Greg was very helpful and patient. I was able to get everything that I wanted and still be in a payment that was affordable. I stopped out a few other dealships and after stopping in with greg, I would have to say that I came back because of him. i will highly recommend Greg to anyone I know! The Finance manager Sharrief was also absolutely amazing also. I had my 7 year old daughter with me and sitting for more than five minutes is almost impossible. He was able to multi task and handle both of us in a professional manner. He was top notch! I can't say enough about my experience. Thank you guys!!! More

Very Happy We stopped at Village Pointe Toyota on the way out of town at what we thought was after closing time to look at the inventory. (We has stopped at ano We stopped at Village Pointe Toyota on the way out of town at what we thought was after closing time to look at the inventory. (We has stopped at another Toyota dealer earlier in the day and were turned off by the "boiler room' sales atmosphere.) My wife found Greg checking vehicles as they closed for the day. Greg took the time after hours to answer our questions and show us two different Highlanders. One new and near new. Over the next several days Greg followed up and continue to answer questions until we made our decision. I was impressed with the whole process. No pressure. Just facts. Fair on the purchase price and the trade in. Matt Braun helped us with our final paperwork and made that a painless breeze. Then to finish up Greg went back over the vehicle with my wife and I. Set up the electronics etc. Great experience! More

Ask for Tony! I found the vehicle online and went to the dealership to view in person. The vehicle was traded in the day before, so it had not yet been detailed an I found the vehicle online and went to the dealership to view in person. The vehicle was traded in the day before, so it had not yet been detailed and cleaned. I was interested in the vehicle, but did not want to complete the transaction until I was able to inspect the vehicle after it has been washed and detailed. The dealership accepted my terms to leave a small deposit to hold the vehicle until I could inspect it. Upon returning two days later, I was pleased with the condition of the vehicle and the transaction was finalized. Tony was fantastic to work with throughout the entire process. He did not pressure me into any decisions, communicated in a transparent manner, and did his best to ensure my experience was as positive as possible. I would recommend Tony to anybody interested in purchasing their next vehicle. While Tony receives a 5 star rating, the dealership fell short in a few areas, none of which were Tony's fault. First, it was agreed to that I would receive a full tank of gas. That information was not communicated and I was given the vehicle with less than a quarter of a tank. Second, the initial proposed price by the dealership did not include the documentation fees. However, the price quoted online did include the documentation fees. Thus, the initial offer in person vs. the offer online were not the same. Those creating the offers should be aware of what is and is not included in the price per the website. Finally, after completing all the paperwork, it was discovered that the wrong date was used. Thus, all the paperwork had to be printed and signed a second time. While frustrating, none of these issues were significant enough to change my opinion to purchase my vehicle from the dealership. More

Great experience I was really impressed during the whole process. I was leasing a new corolla. I can assure that I gave those guys some hard time till I made up my min I was really impressed during the whole process. I was leasing a new corolla. I can assure that I gave those guys some hard time till I made up my mind. They were all very patient, supportive and friendly. I strongly recommend Toyota Village Pointe and their team, specifically Rob, Muhammed Rahman, Justin and Matt Braun. More

Go to Julia! I give 5 stars to Julia Stephenson! She was very knowledgeable and didn't pressure me into buying anything. She answered all of the questions I had. I give 5 stars to Julia Stephenson! She was very knowledgeable and didn't pressure me into buying anything. She answered all of the questions I had. Julia did a phenomenal job, I will be recommending her to everyone I know! Huge thank you to Julia, Jake, and Matt for doing everything they could to get me into the vehicle I wanted and for the best experience I've had at Village Pointe Toyota and this was my 3rd vehicle purchase from them. I always go to Matt Sell in Service and he is very honest and trusting. It's really hard to find vehicle service that you can trust. Thank you! More

To the point With Corinna Gallaher's masterful orchestration, I was able to get the vehicle of my dreams. She offered a reasonable approach and upfront delivery. S With Corinna Gallaher's masterful orchestration, I was able to get the vehicle of my dreams. She offered a reasonable approach and upfront delivery. Salesman Mike Hanson was not only professional but delightfully personable. He took special consideration to not only my my needs but my wants as well. More

My experience at Toyota was excellent! The staff was extremely friendly and focused locating the Toyota I wanted. They were thorough all the way through the process. Thank you Corrina, Ru The staff was extremely friendly and focused locating the Toyota I wanted. They were thorough all the way through the process. Thank you Corrina, Rusty and all of her staff. You were wonderful. I love the car. More