
Village Pointe Toyota
Omaha, NE
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Service was amazing I am a sales person myself and I know what it feel like to have a client as difficult as I am. ( I'm aware I'm a bit of a pain) Greg was very helpful I am a sales person myself and I know what it feel like to have a client as difficult as I am. ( I'm aware I'm a bit of a pain) Greg was very helpful and patient. I was able to get everything that I wanted and still be in a payment that was affordable. I stopped out a few other dealships and after stopping in with greg, I would have to say that I came back because of him. i will highly recommend Greg to anyone I know! The Finance manager Sharrief was also absolutely amazing also. I had my 7 year old daughter with me and sitting for more than five minutes is almost impossible. He was able to multi task and handle both of us in a professional manner. He was top notch! I can't say enough about my experience. Thank you guys!!! More
Very Happy We stopped at Village Pointe Toyota on the way out of town at what we thought was after closing time to look at the inventory. (We has stopped at ano We stopped at Village Pointe Toyota on the way out of town at what we thought was after closing time to look at the inventory. (We has stopped at another Toyota dealer earlier in the day and were turned off by the "boiler room' sales atmosphere.) My wife found Greg checking vehicles as they closed for the day. Greg took the time after hours to answer our questions and show us two different Highlanders. One new and near new. Over the next several days Greg followed up and continue to answer questions until we made our decision. I was impressed with the whole process. No pressure. Just facts. Fair on the purchase price and the trade in. Matt Braun helped us with our final paperwork and made that a painless breeze. Then to finish up Greg went back over the vehicle with my wife and I. Set up the electronics etc. Great experience! More
Ask for Tony! I found the vehicle online and went to the dealership to view in person. The vehicle was traded in the day before, so it had not yet been detailed an I found the vehicle online and went to the dealership to view in person. The vehicle was traded in the day before, so it had not yet been detailed and cleaned. I was interested in the vehicle, but did not want to complete the transaction until I was able to inspect the vehicle after it has been washed and detailed. The dealership accepted my terms to leave a small deposit to hold the vehicle until I could inspect it. Upon returning two days later, I was pleased with the condition of the vehicle and the transaction was finalized. Tony was fantastic to work with throughout the entire process. He did not pressure me into any decisions, communicated in a transparent manner, and did his best to ensure my experience was as positive as possible. I would recommend Tony to anybody interested in purchasing their next vehicle. While Tony receives a 5 star rating, the dealership fell short in a few areas, none of which were Tony's fault. First, it was agreed to that I would receive a full tank of gas. That information was not communicated and I was given the vehicle with less than a quarter of a tank. Second, the initial proposed price by the dealership did not include the documentation fees. However, the price quoted online did include the documentation fees. Thus, the initial offer in person vs. the offer online were not the same. Those creating the offers should be aware of what is and is not included in the price per the website. Finally, after completing all the paperwork, it was discovered that the wrong date was used. Thus, all the paperwork had to be printed and signed a second time. While frustrating, none of these issues were significant enough to change my opinion to purchase my vehicle from the dealership. More
Great experience I was really impressed during the whole process. I was leasing a new corolla. I can assure that I gave those guys some hard time till I made up my min I was really impressed during the whole process. I was leasing a new corolla. I can assure that I gave those guys some hard time till I made up my mind. They were all very patient, supportive and friendly. I strongly recommend Toyota Village Pointe and their team, specifically Rob, Muhammed Rahman, Justin and Matt Braun. More
Go to Julia! I give 5 stars to Julia Stephenson! She was very knowledgeable and didn't pressure me into buying anything. She answered all of the questions I had. I give 5 stars to Julia Stephenson! She was very knowledgeable and didn't pressure me into buying anything. She answered all of the questions I had. Julia did a phenomenal job, I will be recommending her to everyone I know! Huge thank you to Julia, Jake, and Matt for doing everything they could to get me into the vehicle I wanted and for the best experience I've had at Village Pointe Toyota and this was my 3rd vehicle purchase from them. I always go to Matt Sell in Service and he is very honest and trusting. It's really hard to find vehicle service that you can trust. Thank you! More
To the point With Corinna Gallaher's masterful orchestration, I was able to get the vehicle of my dreams. She offered a reasonable approach and upfront delivery. S With Corinna Gallaher's masterful orchestration, I was able to get the vehicle of my dreams. She offered a reasonable approach and upfront delivery. Salesman Mike Hanson was not only professional but delightfully personable. He took special consideration to not only my my needs but my wants as well. More
Worked to find something that worked I was buying a used car and value was my number one priority. Tony was patient and worked hard to make sure that we could find a deal that would work I was buying a used car and value was my number one priority. Tony was patient and worked hard to make sure that we could find a deal that would work and that I was comfortable with. Matt was upfront and patient explaining the service options available. More
My experience at Toyota was excellent! The staff was extremely friendly and focused locating the Toyota I wanted. They were thorough all the way through the process. Thank you Corrina, Ru The staff was extremely friendly and focused locating the Toyota I wanted. They were thorough all the way through the process. Thank you Corrina, Rusty and all of her staff. You were wonderful. I love the car. More
Trevor made the buying experience more pleasant Trevor was just the right combination of relaxed humor and serious business. He was knowledgeable without pretentious control of conversation. He wa Trevor was just the right combination of relaxed humor and serious business. He was knowledgeable without pretentious control of conversation. He was very personable and gave up his own golf appointment to see our transaction from start to finish. We certainly appreciate Don, the service manager, for introducing us to the great young man who we are certain has a successful retail career ahead of him. Thank you, Trevor! Steve and Annette More
We Are (and will continue to be) Repeat Customers My mom lives in a small town out-of-state. Last weekend she totaled her car (that she'd just paid off 2 months prior). There wasn't much to pick from My mom lives in a small town out-of-state. Last weekend she totaled her car (that she'd just paid off 2 months prior). There wasn't much to pick from locally that fit her budget, so I said I'd look around Omaha. The first person I called was Rusty Russell at Village Pointe Toyota. We'd bought a minivan from him last year...and just as before, Rusty was more than fair to us. He hooked her up with a neatly identical model that was 1 year newer, with 20k fewer miles for almost exactly what her insurance paid for the old one! We couldn't be happier and will definitely call Rusty the next time we need another car! More