
Village Pointe Toyota
Omaha, NE
Filter Reviews by Keyword
By Type
Showing 2,196 reviews
Jim Paulson went above and beyond Jim was knowledgeable, didn't try to up-sell me and listened to my must haves and nice to haves. Found exactly what I wanted which is almost impossibl Jim was knowledgeable, didn't try to up-sell me and listened to my must haves and nice to haves. Found exactly what I wanted which is almost impossible in finding a used car. More
great experience Greg Brady is absolutely the best sales associate I have ever dealt with. He went above and beyond to make sure I got the exact car I wanted at the pa Greg Brady is absolutely the best sales associate I have ever dealt with. He went above and beyond to make sure I got the exact car I wanted at the payment I was comfortable with. Everyone I came in contact with at village point toyota where friendly and helpful. Great people and I feel I got a great deal. More
Julia Stephenson = "THE BEST CAR-BUYING EXPERIENCE EVER!" I AM (VERY POSSIBLY) THE MOST SKEPTICAL PERSON ON THE PLANET. SO WHEN IT COMES TIME FOR ME TO BUY A CAR - I GO INTO THE DEALERSHIP - "READY FOR WAR!! I AM (VERY POSSIBLY) THE MOST SKEPTICAL PERSON ON THE PLANET. SO WHEN IT COMES TIME FOR ME TO BUY A CAR - I GO INTO THE DEALERSHIP - "READY FOR WAR!!!" ON SUNDAY - JUNE 25TH, 2017 - AT THE VILLAGE POINTE TOYOTA / SCION CAR DEALERSHIP... JULIA STEPHENSON CHANGED ALL OF THAT. MY "BATTLE-READY" ATTITUDE (INSTANTLY) DISSOLVED AWAY, WHEN JULIA INTRODUCED HERSELF. NOW, KEEP IN MIND, THAT THIS NEVER HAPPENS TO ME. I KEEP MY GUARD UP AT ALL TIMES. ESPECIALLY, WHEN LOOKING TO BUY A CAR. BUT, WITH JULIA, A ROCK-SOLID DEFENSE WASN'T NECESSARY. INSTEAD OF HAVING TO FOCUS ON WHICH SALES TACTIC I WOULD BE DEFLECTING NEXT --- JULIA (IN HER SPECIAL WAY) OFFERED ME ALL THE TIME I NEEDED. THE TIME TO THINK ABOUT WHICH CAR WAS BEST FOR ME, AND THE TIME TO LET EVERYTHING SLOWLY SINK IN. THERE WAS ZERO "PRESSURE" OR "HURRY-UP-AND-SIGN" FROM HER. IN FACT, IT WAS JUST THE OPPOSITE. THERE WAS GENUINE, THOUGHTFULNESS AND CARE ON HER PART. SHE HONESTLY CARES ABOUT YOU. SHE WANTS YOU TO FEEL CONFIDENT, POSITIVE, AND HAPPY WITH YOUR CAR BUYING DECISIONS. THANK YOU JULIA. :) JULIA IS AWESOME! THAT ABOUT SUMS IT UP. FROM THE MOMENT SHE SAID, "GOOD AFTERNOON," ALL OF MY DEFENSES WENT DOWN. I DIDN'T NEED THEM. SHE IS VERY PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE CARS SHE IS SELLING. THIS WAS ANOTHER GREAT THING ABOUT JULIA. SHE IS ABLE TO RELAY - ALL OF THAT PROFESSIONALISM AND KNOWLEDGE - IN A VERY PERSONABLE WAY. SO, IF YOU ARE NOT A CAR PERSON, IT IS OK. SHE CAN EXPLAIN IT TO YOU IN A WAY THAT MAKES PERFECT SENSE. JULIA REALLY HELPS TO "LEVEL" THE PLAYING-FIELD. SHE WILL "GO-TO-BAT" FOR YOU. I (PERSONALLY) WATCHED HER WORK, TO GET ME THE BEST DEAL POSSIBLE. I ALMOST FELT AS THOUGH I WAS BUYING A CAR FROM A LONG-TIME FAMILY FRIEND. I WILL END THINGS HERE. I'VE PROBABLY TYPED ON WAY TOO LONG NOW. HA! THERE ARE JUST TOO MANY GOOD THINGS ABOUT JULIA TO LIST. I FEEL EXTREMELY LUCKY TO HAVE WALKED INTO THE DEALERSHIP WHEN SHE WAS AVAILABLE. IF SHE IS STILL THERE, WHEN IT IS TIME FOR ANOTHER CAR, YOU CAN BET I WILL BE ASKING FOR HER BY NAME. IT IS REALLY REFRESHING TO BE ABLE TO SPEAK THE TRUTH WITH A CAR SALESPERSON. JUST FOR YOUR INFORMATION - I ONLY WENT TO THE DEALERSHIP TO START LOOKING FOR A NEW CAR - AND DROVE OUT OF THE DEALERSHIP WITH A BRAND NEW 2017 TOYOTA COROLLA - THAT VERY SAME DAY. I LOVE MY CAR! THANKS AGAIN JULIA! IF YOU ARE LOOKING FOR A NEW CAR, AND YOU HAPPEN TO BE AT VILLAGE POINTE TOYOTA / SCION --- ASK FOR JULIA STEPHENSON. YOU'LL BE GLAD YOU DID. CHAD More
Terrific Experience The people at Village Pointe Toyota made our car buying experience an awesome one. Rusty, our sales representive, made the experience a great one. The The people at Village Pointe Toyota made our car buying experience an awesome one. Rusty, our sales representive, made the experience a great one. There was absolutely zero pressure when working with him. He listened to our needs and did not get going "back and forth" with numbers. He made the process pain free and provided us with an excellent experience. After we had purchased the car he made sure to answer all our questions before we left the dealership. He took the time to make sure we knew everything about our 4Runner. He even stuck around late the night we were in the dealership to purchase the car to make sure we were taken care of. Jake, the sales manager, also helped to make our experience a terrific one. He worked with us every step of the way, making sure we had all the information we needed to make our decision. I felt as though he did everything he could to get us good value for our trade in. When Rusty was helping another customer purchase a vehicle the evening we came in to purchase our car, Jake worked with us to get the purchase done quickly. Both of these gentlemen help to make our car buying experience the best I have ever had. Their customer service was tremendous, down to the conversations they had with my 4 year old son. Thank you, gentlemen! More
Great experience buying a Toyota Trevor Johnson greeted us in a very timely fashion. As we discussed the Toyota models with Trevor, he answered my questions and provided a great unde Trevor Johnson greeted us in a very timely fashion. As we discussed the Toyota models with Trevor, he answered my questions and provided a great understanding of the cars and SUVs. I felt comfortable at all times in our discussions and decided on the best SUV for me. Trevor is a great sales consultant and I would highly recommend him. Larry Thomas was very helpful in giving me options for my new Toyota and expediting the paperwork. Mohammad Rahman did a great job of explaining the process of buying a car at Village Point Toyota and gave me feedback about the process of pricing cars. I would highly recommend Village Point Toyota and Trevor, Larry and Mohammad to customers and prospective customers. More
Excellent experience! My experience at this dealership far exceeds any I've ever had. Car shopping can sometimes be a nightmare with the pressure of sales associates. Not o My experience at this dealership far exceeds any I've ever had. Car shopping can sometimes be a nightmare with the pressure of sales associates. Not once did I feel under any pressure with Julia. She was more than helpful and gave me the information I needed to help me find the perfect car. I left feeling like I got a great deal and it wasn't a fight. I will absolutely be raving about her to my clients and will be back for future services. More
The village point difference I'd say it's pretty clear why. The amount of people that were there to help with the purchase/lease. Could not say the same about other places. I'd say it's pretty clear why. The amount of people that were there to help with the purchase/lease. Could not say the same about other places. More
Very satisfied customer I had the pleasure of working with Jordan today. He was very knowledgeable and able to answer any questions I had. I was unsure of what vehicle I wa I had the pleasure of working with Jordan today. He was very knowledgeable and able to answer any questions I had. I was unsure of what vehicle I wanted and he gave me some options that got my needs. I was in and out within an hour, and the atmosphere here is very fun and friendly. I will recommend family and friends to go here no problem. I will be a returning customer. Thanks Jordan and everyone at the village pointe toyota family! More
First new car in 13 years! Rusty Russell was a pleasure to work with. He came highly recommended and he delivered! So excited to drive a new car off their lot! Rusty Russell was a pleasure to work with. He came highly recommended and he delivered! So excited to drive a new car off their lot! More
Our new 4Runner TRD Pro Jose L Lopez and Matt Braun made this car buying experience our best yet. I actually felt like Jose had our best interest in mind when working the num Jose L Lopez and Matt Braun made this car buying experience our best yet. I actually felt like Jose had our best interest in mind when working the numbers. I would work with Jose again if i was ready to buy a new car! Matt made closing the deal fast and easy. Thanks! We love our new 4Runner! More