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Village Pointe Toyota
Omaha, NE
2,199 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 20, 2017
enjoyable w.e had great service and knowledgeable staff to assist us. we thought it was the most enjoyable experience we have had buying a new car w.e had great service and knowledgeable staff to assist us. we thought it was the most enjoyable experience we have had buying a new car More
by dude/bailey2913
Employees Worked With
Julia Stephenson, Sales, Matt Braun
May 18, 2017
Horrific ! On February 13, 2017 I thought I had purchased my vehicle, but boy was I in for the most horrific experiences! I was thrown through hoops on top of $3 On February 13, 2017 I thought I had purchased my vehicle, but boy was I in for the most horrific experiences! I was thrown through hoops on top of $3,400 scammed from me, have not received any information regarding the loan. I have an attorney and the office has made calls to the GM and he is not even attempting to help resolve my issues. It is now almost the end of May. I am driving around illegally and my unsigned title is still floating around somewhere in Omaha. The dealership calls me about once a day knowing that I am at work and can't answer my phone, but they do not leave me messages. The GM claims that there is nothing he can do to resolve my issues, but yet it was one of his employees that decided to purchase a warranty with part of the $5,000.00 that I put down. I will let my attorney handle this issue as I want to be done completely with this joke of a company. I have already told everyone that I have contact with not to ever purchase a car through them and I plan to continue far into the future so no one ends up in my shoes feeling like they have been ripped off and scammed. ** The brand of the vehicle was a Dodge, not Toyota. More
by MRoane
Employees Worked With
Andy Grassau
May 18, 2017
exceptional customer service! Both my husband and I were impressed by the professional nature of Rusty Russell. Rusty took time and patience in helping us find the right vehicle f Both my husband and I were impressed by the professional nature of Rusty Russell. Rusty took time and patience in helping us find the right vehicle for our needs. He spent a lot of time explaining the technology on the dash. He made us feel comfortable asking the minor questions. This was our best car buying experience. More
by ted123
Employees Worked With
Rusty Russell
May 18, 2017
1st Time Truck Buyer Jordan dropped everything to make sure i got my questions answered. He was very professional and fantastic to work with. I will be back to Village Po Jordan dropped everything to make sure i got my questions answered. He was very professional and fantastic to work with. I will be back to Village Point Toyota because of him. More
by 1st time truck buyer
Employees Worked With
Jordan Blebaum
May 16, 2017
Great Customer Service Matt was a delight to work with and made me feel very special and valued. Everyone I dealt with was very helpful and professional. They went through Matt was a delight to work with and made me feel very special and valued. Everyone I dealt with was very helpful and professional. They went through great lengths to ensure that I was 100% satisfied. More
by Vivi S
Employees Worked With
Jake Koch, Scott Draper, Trevor Johnson, Matt Braun
May 11, 2017
great Greg was really personable and helpful. 10/10 would recommend. great experience, very helpful. very helpful over the phone and in person. great servic Greg was really personable and helpful. 10/10 would recommend. great experience, very helpful. very helpful over the phone and in person. great service and people More
by lindsayf
Employees Worked With
Greg Brady
May 11, 2017
awesome! Justin assisted with all my crazy questions via email and phone and was very helpful! Him and Greg Brady kinda tagged teamed and didn't miss a beat! Justin assisted with all my crazy questions via email and phone and was very helpful! Him and Greg Brady kinda tagged teamed and didn't miss a beat! Knowing they were behind with everything, he offered to buy and deliver supper! This experience was like no other I've had in the past with car buying and has given me a more positive outlook! Thank you Justin and Greg for all you did!!!! More
by stacyf
Employees Worked With
Justin D'Angelo
May 09, 2017
Toyota 2017 RAV4 Village Pointe - Toyota Dealership were professional. Terry was amazing. He went through several options and viewed the car models that suited me and Village Pointe - Toyota Dealership were professional. Terry was amazing. He went through several options and viewed the car models that suited me and my needs. He made follow up calls and the negotiation over the price was smooth and without rushing me toward decisions. I really appreciate doing this deal and would recommend Village Pointe Toyota to all my friends and family. More
by AdamRav4
Employees Worked With
Terry Weis
May 09, 2017
Outstanding From beginning to the end was great. Terry went out if his way to ensure I understood all aspects of the deal. Mike made sure that the closing of the From beginning to the end was great. Terry went out if his way to ensure I understood all aspects of the deal. Mike made sure that the closing of the deal went smoothly all the way ro the end. More
by Larry
Employees Worked With
Terry Weis, Micheal Milan
May 09, 2017
Great Experience My Husband and I were limited on time and needed to purchase a vehicle rather quickly. Rusty Russell and the team at Village Pointe Toyota made the ex My Husband and I were limited on time and needed to purchase a vehicle rather quickly. Rusty Russell and the team at Village Pointe Toyota made the experience very quick and painless for us. We found a great vehicle that fit our needs and our budget. We would purchase from them again without a second thought. More
by NateSamY
Employees Worked With
Micheal Milan, Rusty Russell
