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Village Pointe Toyota

Omaha, NE

4.7
2,196 Reviews

18201 Cuming St.

Omaha, NE

68022

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Showing 2,196 reviews

March 18, 2022

Very sleezy business tactics. I purchased a 2012 Nissan Juke. I took the vehicle to have it inspected and an exhaust issue was identified. The service department "fixed" it by More

by MichelleH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Experience, Gavin Deponte, Denny Velez
Apr 06, 2022 -

Village Pointe Toyota responded

Michelle, we are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.

Apr 09, 2022 -

MichelleH responded

If you really are concerned, please respond to the complaint I filed with the Better Business Bureau where you admitted to making the repair that damaged my car but refused to make it right.

March 15, 2022

Harold was great working with us very professional ,we love the dealership and look forward to doing more with Village Pointe! Thanks More

by hdhemi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Internet Experience, Harold Collins, Brian Sharp
Mar 16, 2022 -

Village Pointe Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 15, 2022

Samuel Saintizaire and Marshall Murphey we’re awesome and pleasant to work with. Vehicle is great 👍 More

by Julie Beers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown, Sam Saintizaire
Mar 16, 2022 -

Village Pointe Toyota responded

Thank you for your positive review!

March 11, 2022

Rusty and Gavin are the best! This was my first new car and it went so smooth. Rusty helped me through the whole process. He took the time to show me all the details of my new car More

by lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Russell, Gavin Deponte
Mar 14, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback, Lisa!

March 08, 2022

Rusty was very personal, professional, and thorough. Rusty was easy to communicate with and was proactive through the whole process. T. Finley More

by pastortony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Russell, Gavin Deponte
Mar 09, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback for Rusty!

March 08, 2022

Harold Collins did a fantastic job finding the perfect vehicle for my daughter. He listened to our needs, wants and concerns. Harold even considered a vehicle that would fit her well as she is 5'11'. H More

by Angela Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Josh in the finance department, and the Used Car Sales Manager were all great to work with ., Harold Collins
Mar 09, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback, from all of us here at Village Pointe Toyota!

March 05, 2022

Extremely professional in every possible way, genuinely cared about me being happy and comfortable with my purchase. More

by C-Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tongsrimaung
Mar 07, 2022 -

Village Pointe Toyota responded

Thank you for your positive review!

March 01, 2022

Always a great experience working with Rusty makes us feel comfortable as if your just part of the family and knowledgeable about any questions we had More

by Desser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coleman , Rusty Russell, Gavin Deponte
Mar 02, 2022 -

Village Pointe Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 23, 2022

Rusty is definitely 5 stars in Customer Service! He was very thorough in taking care of us when our car was finally delivered. (Problem was not with Toyota, but with the way things are in the countr More

by DebH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown-Finance Manager- 5 stars for making our paperwork smooth and easy!, Rusty Russell
Feb 24, 2022 -

Village Pointe Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 16, 2022

We had a great experience at this dealership! ! They had exactly what we wanted and the purchase was quick and easy!! Everyone we spoke to was very pleasant to work with! Rusty, our salesman, was More

by Bekos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
Feb 17, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback!

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