
Village Pointe Toyota
Omaha, NE
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Joel is the best! Very polite, respectful and quick to respond to calls/texts. Extremely helpful and eager to learn. If he doesn't know the answer to your concern then he will not act like he does (take n respond to calls/texts. Extremely helpful and eager to learn. If he doesn't know the answer to your concern then he will not act like he does (take note, service department) and will instead try to find out or get someone else who can assist you. Adam, the sales manager, was also very helpful. I had been dealing with another Toyota dealership in the area for the few weeks prior to going to Village Point and disliked the way the sales manager handled things at the other place. I didn't like the way she even interacted with the sales people who work there, let alone customers. I don't have any complaints about the sales department at Village Point especially coming from the other place first. I'm not thrilled with the service department with the few encounters I've had here and plan to leave a different review for that elsewhere. Joel is great and I'd buy a car from him anywhere. More
I enjoy working with Rusty Russell because he was always very personable, knowledgeable, and does he best to serve his customers with a upbeat attitude. I have bought 3 Prius with Rusty's help and guidance very personable, knowledgeable, and does he best to serve his customers with a upbeat attitude. I have bought 3 Prius with Rusty's help and guidance and will go to him everytime. This last visit was the fastest and easiest experience yet. Thank you Rusty for your outstanding service you never fail to deliver....David N More
My husband called early morning and talked to Rusty about a vehicle we were wanting to look at. We were 2 hours away and asked if he could hold it until we could get there to look at it. The vehicle was ever a vehicle we were wanting to look at. We were 2 hours away and asked if he could hold it until we could get there to look at it. The vehicle was everything we wanted and more. Rusty was upfront and honest through the whole process. He wanted to make sure we were happy with all aspects of the transaction. Will definitely call him again in the future. More
All transactions were over the phone and he made seamless. Excellent customer service. He did everything he said he would. I will be referring customers. seamless. Excellent customer service. He did everything he said he would. I will be referring customers. More
Rusty was amazing! From beginning to end. He understood what is was like to buy a car for your kids, and was honest about everything. He has made me a lifelong customer of his. Thank you so much Rusty! what is was like to buy a car for your kids, and was honest about everything. He has made me a lifelong customer of his. Thank you so much Rusty! More
Great job!!! Made the auto purchase a great and fast experience!!! Very very helpful and knowledgeable about the car that I purchased. He actually came in on his day off!!! Outstanding job!!! experience!!! Very very helpful and knowledgeable about the car that I purchased. He actually came in on his day off!!! Outstanding job!!! More
I was in the market for a new car and stopped by and met Dillan at your dealership yesterday. He was a great person and we ended up buying a new car from him. It was the best experience I have ever had with Dillan at your dealership yesterday. He was a great person and we ended up buying a new car from him. It was the best experience I have ever had with car salesman. He was very knowledgeable and helpful to me. I have bought many cars and truck but never enjoyed such a great time that I had with Dillan. He is a great asset to your firm. Thank you Dave More
Rusty shared with me his expertise, understanding, and most of all his professionalism while I searched for my new vehicle. Immediately when I met Rusty he was determined to put me in the car that I came most of all his professionalism while I searched for my new vehicle. Immediately when I met Rusty he was determined to put me in the car that I came to see. Thank you, Rusty! More