Villages Subaru - Service Center

We went to Village Subaru for an oil change for our 2019 Outback. Customer Service was amazing, they were prompt and kept us up to date on the progress of our car. The video provided by the service tech Outback. Customer Service was amazing, they were prompt and kept us up to date on the progress of our car. The video provided by the service tech was especially appreciated. Our car was hand washed, which was a first. Many thanks to all. We will definitely use Village Subaru on future trips to Florida! More

My normal supervisor is Emily who has taken care of my 2021 Subaru Forester since I made the purchase April 2021 ! Wonderful person and always so knowledgeable and efficient! This time since she was off, 2021 Subaru Forester since I made the purchase April 2021 ! Wonderful person and always so knowledgeable and efficient! This time since she was off, Michael Gergely was my service person ! He was great and kept me informed during the service and supplied a detailed video of everything taking place ! Answered my concerns and questions in my service closing ! I can’t say enough about this wonderful dealership and all the people who work there ! The service manager has been there for 10 years! This is truly a family atmosphere with talented hardworking people ensuring that customers like myself have a successful, satisfying and quality experience ! I drive 2.5 hours each way from Venice Fl to get my oil changed and have my car diagnosed! It has never been serviced anywhere else ! Worth every mile and driving time ! I highly recommend this Subaru dealership for purchasing and servicing your vehicle! Thank you and continue to keep your service people, that is what sets you apyfrom your competition ! Lynda Mullar 12790 Brookgreen Street Venice, Fl 34293 More

Villages Suburu has great customer service and everyone is so friendly. Their waiting area is very nice as well. is so friendly. Their waiting area is very nice as well. More

Pleased with their service and make your wait pleasant! Provide refreshments while waiting for the service to be performed. Provide refreshments while waiting for the service to be performed. More

Fast and quick service. Staff kept me informed of progress. Conveniently located and easy to get to Staff kept me informed of progress. Conveniently located and easy to get to More

Meets and exceeds expectations. Polite, courteous and informative. Has my highest recommendation. Most accommodating to customers. Polite, courteous and informative. Has my highest recommendation. Most accommodating to customers. More

Problem could be resolved on the first time not on a second visit to the service department. second visit to the service department. More

Service was quick. They documented the inspection with a video and price was reasonable. Agent was helpful and they got the tires I wanted. They documented the inspection with a video and price was reasonable. Agent was helpful and they got the tires I wanted. More

Emily Rudge was my service representative. She provided me with excellent service as always. She keeps my vehicle in great shape and in my opinion she is one of the best employees you have. Ku She provided me with excellent service as always. She keeps my vehicle in great shape and in my opinion she is one of the best employees you have. Kudos to her! I also want to say that the technician Matthew Goebel is a superior mechanic and has always done a great job. More

Loved the video and my concerns were listened to. My only complaint is that each time I come for service, the cost is several hundred dollars and I only have 74,000 miles. Never have I had just a sim My only complaint is that each time I come for service, the cost is several hundred dollars and I only have 74,000 miles. Never have I had just a simple oil change. This was not my experience with my two Hondas. Now leak in air conditioning will cost 3000. Seems high to me. Otherwise, your service is excellent. More