Vin Devers Autohaus of Sylvania

John Mensah Jr was great. He took his time with my wife in her picking the Audi that she wanted. He was friendly and very understanding. Financial was great too. Friendly, quick but made sure everything wa in her picking the Audi that she wanted. He was friendly and very understanding. Financial was great too. Friendly, quick but made sure everything was understood. We were very happy with everything!! More

Very friendly and professional staff. They were not pushy at all, but would give you all the options and worked with you according to your needs. We worked directly with John Mensah and he was amazing. I hig at all, but would give you all the options and worked with you according to your needs. We worked directly with John Mensah and he was amazing. I highly recommend this dealership. More

Excellent staff. Nice, clean location. Everyone treated us like family. us like family. More

Sometimes you just get lucky and find people you enjoy doing business with. In my case, that was finding Sylvania Audi. John Mensah made this the best car buying process ever. Here's why it was so grea doing business with. In my case, that was finding Sylvania Audi. John Mensah made this the best car buying process ever. Here's why it was so great!! 1. Initially I spoke with Olivia in the internet department. She was on top of getting me engaged in the buying process. Called within 5 minutes of my inquiry and answered all of my initial questions. 2, She turned the sales process over to John Mensah. I have been in sales for over 30 years - John is a true professional and credit to our profession. He knew all the details on packages, trim levels and was a book of knowledge on everything Audi. He also made sure everything was ready to go once I arrived..... 3. They did not waste my time. I arrived at the dealership from Columbus (2 hour drive) and was on my way home in my new car 45 minutes after arriving. Amazing what can be done at a car dealership when they have everything prepared in advance! 4. They created excitement! I remember as a kid how exiting it was when my family would get a new car. Sylvania Audi brought that excitement back! When I arrived, the car was on the showroom floor covered in a black tarp with a ribbon on the hood! I was able to FaceTime my family and share the excitement as they pulled off the cover to expose an exceptionally detailed Audi Q7. It was fun!! 5. Another sales rep, William Shirey, assisted me in making sure Audi connect was up and running prior to me making the 2 hour drive back home. There was an overall sense of teamwork among their entire sales team since they all came out to the showroom to congratulate me on my purchase and seemed genuine in their excitement. 5. Everyone dreads going into the finance office and hearing the sales pitch for the various "add-ons" that inflate the overall cost of an already expensive vehicle. While Tim did present the various options and share his perspective on the pros/cons of each, he was not overly aggressive in his approach and shared his honest opinions on each his offerings. I ended up buying the Audi pre-paid maintenance which is something everyone should do since you essentially get your first 4 service visits for the cost of 1! He did not pressure me to buy anything additional. Thank you! :-) I normally never write reviews but felt compelled to do so. I highly recommend John and the entire team at Sylvania Audi!! I will be back to buy my next Audi in the future! More

They always go the extra mile at Vin Devers. I’ll never work with another dealer, had a pleasant experience from start to finish. John communicated with me throughout the whole process. work with another dealer, had a pleasant experience from start to finish. John communicated with me throughout the whole process. More

I found this dealership friendly and customer focused. There is a non-pressure and friendly environment. My purchased car was presented to me wrapped as a gift. Even though i bought a used car it, it was There is a non-pressure and friendly environment. My purchased car was presented to me wrapped as a gift. Even though i bought a used car it, it was presented to me in a manner that implied my purchase was as much appreciated as a new car purchase. More

Absolutely the best experience ever at a dealership. Chris was simply fantastic and I could not have asked for a smoother experience. The commitment to excellent service was evident in each step along t Chris was simply fantastic and I could not have asked for a smoother experience. The commitment to excellent service was evident in each step along the way, overall a truly enjoyable process. More

Chris is very knowledgeable and had a lot of patience with us. He is extremely friendly and is a really pleasure to work with him! with us. He is extremely friendly and is a really pleasure to work with him! More

Vin Devers located the vehicle we wanted in a difficult market. Chris and John were very helpful. The sales team always made us feel welcome. market. Chris and John were very helpful. The sales team always made us feel welcome. More

John was very pleasant to work with. I will definitely be back again to purchase my next vehicle. See you all soon! Kind regards, Clarissa back again to purchase my next vehicle. See you all soon! Kind regards, Clarissa More