Vin Devers Autohaus of Sylvania

Jason Perry is the reason I am a loyal customer! Jason Perry is a terrific GM and does more for this customer than any other dealers staffs I have experienced. He is always available to make things Jason Perry is a terrific GM and does more for this customer than any other dealers staffs I have experienced. He is always available to make things right if any issues arises and a very fair individual to work with. I personally consider him as a friend rather than just vendor. I am happy he is leading Vin Devers Autohaus of Sylvania to one of the best dealers in the country in terms of customer service. Because of his strong leadership and great dealer service I buy cars from Vin Devers whenever I cross shop due to the overall customer service package. I strongly recommend Vin Devers Autohaus of Sylvania to anyone considering buying a car. More

Another first class experience at Vin Devers Audi Service I posted this last week to Jason Perry who is Ketih Solomon's manager as well as Audi of America: ================================================= I posted this last week to Jason Perry who is Ketih Solomon's manager as well as Audi of America: ========================================================= Dear Mr. Perry: I wanted to write to you personally and express my sincere thanks to Keith Solomon for his steadfast support for my various Audi vehicles and his demonstrated commitment to customer service. I began working with Keith a number of years ago when I learned that his home residence was relatively close to my own in Michigan. Choosing not to work with Germain Audi of Ann Arbor, Keith was not only happy to work with me for periodic AudiCare maintenance, but was also willing to provide personalized concierge service to me including pickup / drop-off of my vehicle from my residence. Each time, Keith has always left a new vehicle; I have never been without transportation. Last year, I upgraded from an A5 Cabriolet to an S5 Cabriolet and encountered some issues with the front brake rotors/pads. Keith spoke to his representative at Audi to coordinate a replacement set of both, under warranty, to alleviate the loud squeaking noise that had manifested itself when braking. More recently, when the vehicle was being detailed, some of the anti-glare coating was removed from the navigation display screen. Once again, Keith was able to coordinate a replacement navigation screen for me under warranty due to this being a known issue with the display screen. He also was able to provide me with an Audi Q7 as a “temporary” vehicle which serves well as my wife and I are looking to upgrade her Volkswagen Touareg. Each time I have engaged Keith, he has been extremely helpful and has made himself available during evenings and weekends via text-message to address any concerns that I have had. Candidly, I almost feel badly for imposing on him outside of business hours when I have questions. I work in a customer-facing capacity for <.> and I can tell you that the caliber of service that Keith provides to me is what I also try to provide for my customers and should be the gold-standard for anyone in a professional customer-facing capacity. It is unfortunate that there are not more service managers and representatives so keenly focused on customer satisfaction. ========================================================= More

Memorable new car buying experience Traded in and purchased a new Audi, a very pleasant and memorable buying experience. Duane, Chris and Jenelle were great to work with and very friend Traded in and purchased a new Audi, a very pleasant and memorable buying experience. Duane, Chris and Jenelle were great to work with and very friendly. They ensured that the whole process went smooth and to our utmost satisfaction. I would highly recommend to anyone looking for a new Audi or Mercedes. More

Fantastic!! I went in to look at a Town and Country minivan that was on the lot. The staff was awesome!! I purchased the minivan, and they helped me with financ I went in to look at a Town and Country minivan that was on the lot. The staff was awesome!! I purchased the minivan, and they helped me with financing, cleaned the van again for me, and even ordered a new pair of headphones for the entertainment system! I was in, and drove out in about 2 hours! More

Fast and friendly Ziad was very helpful and professonial. Mikel made things very easy. The overall experience was fast and friendly. This is the second purchase for Ziad was very helpful and professonial. Mikel made things very easy. The overall experience was fast and friendly. This is the second purchase for us. Truly would recommend purchasing for here. More

Dwayne is the MAN We have been doing business with Vin Devers since 1990. Our first purchase was the Mercedes 420SEL followed by ML 320 and GL 450. They also service ou We have been doing business with Vin Devers since 1990. Our first purchase was the Mercedes 420SEL followed by ML 320 and GL 450. They also service our CLK 320, which was purchased at Orland Park because that model was not available at Vin Devers. Of all the service providers, we have been impressed with Dwayne's level of professionalism, courtesy and dedication. He always has a smile and enthusiasm. We are always pleased with his work. More

Dwayne very professional Just had service done yesterday November 2 and Dwayne Autry who I always request when getting service done took very good care of me as usual. He was Just had service done yesterday November 2 and Dwayne Autry who I always request when getting service done took very good care of me as usual. He was timely and prepared when I arrived and is always very personable. My loaner car was waiting for me upon my arrival, he makes the service experience very easy. He also represents your company with the highest standards. More

Awesome Service! Dwayne at Vin Devers is the BEST! Because of the awesome service that we have been provided, we will continue to ONLY drive a Mercedes from now on. W Dwayne at Vin Devers is the BEST! Because of the awesome service that we have been provided, we will continue to ONLY drive a Mercedes from now on. We are always provided prompt, reliable & friendly service by Dwayne & Jesse. More

Painted my Jaguar XF Noticed stone chips on the hood of my Jaguar. I love my car and was concerned about matching the paint. Picked up my car today and the hood looks perf Noticed stone chips on the hood of my Jaguar. I love my car and was concerned about matching the paint. Picked up my car today and the hood looks perfect. Looks better then new. Highly recommend Vin Devers Autohaus for other Jaguar owners. Great service. Reasonable price and great work. Bob was very helpful and assured me my car was in good hands. He was very polite and answered all my questions. More